Transforming Backup and Recovery for the Future
Backup and Recovery is undergoing perhaps the most significant evolution it has seen to date. Data deluge, budget constraints and a shift to virtual environments is accelerating the need to transform the way we backup and restore data. Now more than ever, companies are looking to next-generation backup solutions to not only address today's most pressing problems such as shrinking backup windows and reliable recovery but also provide a scalable foundation for the future. For help, companies are increasingly turning to disk-based backup solutions that provide seamless integration between software and storage, leverage the power of data deduplication and offer network-efficient replication. But no two companies are exactly alike in their environments and challenges, so how do you know what the right approach or solution is for you? This program is intended to help you answer this question and begin to scope a plan that will meet your business objectives. Gartner's Dave Russell will talk about the key market trends shaping today's backup and recovery landscape; William "BJ" Jenkins, president, EMC Backup Recovery Systems, will take a closer look at customer challenges and explain where EMC is headed in backup and Lucas Wagenaar, vice president of IT for Sysco Corp., will speak to the importance of backup transformation and how Sysco benefited from the move to next-generation backup and recovery solutions.
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Sponsor: EMC |
Developing an Online Banking Fraud Prevention and FFIEC Compliance Strategy
Online banking fraud is costing US banks and businesses over $1 billion annually. Gartner research shows criminal attacks using malicious software are now the top online banking threat. In this webcast, Avivah Litan, Vice President and Distinguished Analyst, details five layers of fraud prevention. Gartner research recommends banks adopt these fiver layers of security to reduce risk, starting first with protecting customers on their computers. To help banks evaluate their options, Dave Jevans, founder of IronKey, shares his experience of how institutions can best asses their needs and achieve FFIEC compliance. Jevans explains how banks can reduce risk immediately and simplify fraud prevention with multiple layers of security.
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Sponsor: Ironkey |
Making Knowledge Management Central to High-Tech Customer Service
Customer Service used to be about someone sitting at a company's front desk or answering the phones. And while they remain crucial elements of success, they're not the only channels we have today. There's the Internet, email, social media and so much more. But every channel still revolves around the same mission - satisfying the customer. In this program, leading experts from Gartner and Consona look at the necessary elements for success, how knowledge management fits into the equation and where you can turn to find the right solution for your customer service needs.
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Sponsor: Consona |
IT approach to a changing communication market - A case study of Kenyan Safaricom
There's a new world of opportunities for Communications Service Providers, but it's also a world of challenges. And as CSPs move deeper into emerging markets, it's not just about adding subscribers; it's about adding customer and business value. So what trends and factors are driving growth and change for CSPs, especially in emerging markets? How is this change impacting the approach to IT? And most importantly, what solutions and best practices must CSPs consider to take advantage of these changes? In this program, leading experts from Gartner and Huawei answer those questions and more. We'll also find out why Safaricom of Kenya turned to Huawei for the Convergent Billing Solution of its Business Support System initiative, helping Safaricom transform the way its does business and to reap new business value.
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Sponsor: Huawei |
Data Center Fabric Solutions
Companies today face new and growing demands on their data centers. Trends like virtualization and cloud and emerging applications like big data are causing them to re-think their approach to data center architecture, with a new emphasis on simplicity and extensibility. The concept of a data center fabric has emerged as a promising strategy for navigating this transition for the data center. In this webcast, trusted advisors from Gartner and Cisco explore this concept of fabric and, more importantly, the solutions they can use to overcome those challenges. We'll also find out why KindredHealth turned to Cisco to meet the growing demands of their business.
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Sponsor: Cisco Systems |
Managed Document Services
In today's business climate, reducing and controlling costs is more important than ever. Strategies to increase sales revenue and streamline business processes are obvious areas to address, but many organizations fail to look at the cost of managing documents, which can present significant opportunities for savings - as much as 30% according to industry analysts. However, there is a lot of confusion in the marketplace about the true definition of Managed Print Services (MPS). To put it simply, MPS is the effective governance of your output environment. This involves the monitoring, controlling and improvement of your output technology as well as processes related to document management. Many companies don't have the resources or the expertise to achieve the full potential of MPS, and look to form partnerships with firms like Ricoh that can deliver this service for them. By partnering with Ricoh, you gain access to the talent, resources and expertise to extend and enhance your current capabilities.
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Sponsor: Ricoh |
