| A Patricia Adams | Research Director Patricia Adams is a research
director in Gartner Research. She is the lead analyst on IT asset
management tools and technologies, including asset repository,
autodiscovery/inventory and software usage tools. Her research area
includes IT asset management processes, best practices, and
implementation methodologies associated with software asset management
and IT asset management. Ms. Adams also co-covers configuration
management databases and IT service dependency mapping tools in her
research focus. Rob Addy is a research director
in Gartner's Technology & Service Provider Research division,
focusing on software and hardware support services across EMEA. Mr.
Addy also covers the provision of desktop support services in an
outsourcing context within the region. Before joining Gartner, Mr. Addy
worked as an ITSM professional for more than a decade. From application
development and support, to direct solution implementations, to product
management and marketing, to consulting management and technical sales,
he gained insight into the service desk and support world from a wide
variety of angles. Prior to joining the IT industry, Mr. Addy worked as
a quality manager in the risk management, service and manufacturing
sectors.
Ant Allan, Ph.D., is a Research
Vice President in
Gartner Research. He is a core member of the identity and access
management (IAM) research community and specializes in IAM program
management and in key "authentication" and related "administration"
technologies, processes, policies and best practices. Previous
Experience
Prior to joining Gartner, Ant Allan worked for two years as a product
manager for security software products with a U.K. distributor. Before
that, he worked for seven years in information security management for
GA Life, focusing on IBM OS/390 RACF and information security policy,
after short stints in application development and information
technology training. Mr.
Alvarez is a VP in the Gartner CRM research organization. Mr. Alvarez
has 23 years of IT experience in business impact assessment, vendor
management, project management, software development and delivery of
complex business applications. He is a recognized authority on retail
and consumer packaged goods industry applications and practices. Mr.
Alvarez is also an international expert on sell-side strategies and
technologies such as: channel/partner relationship management,
catalog/content management, sell-side e-commerce applications,
catalog/configuration management and presentation, commerce/merchant
applications and services, web content management, personalization and
consumer portals. He has spoken at many industry-related conferences
worldwide and has been published/referenced/featured in various media
and trade publications. Prior to joining Gartner he held positions with
Nine West Group, KPMG Peat Marwick, New York Power Authority and
AT&T Communications. ▶ The value of a “next gen” product configurator Whit Andrews | VP Distinguished AnalystWhit
Andrews is a vice president and distinguished analyst in Gartner
Research. Mr. Andrews covers information access technologies, including
enterprise search, and maintains the enterprise search MarketScope. He
also covers video content management and delivery, including
maintaining the VCMD MarketScope. In addition, he addresses digital
asset management. Prior to joining Gartner, Mr. Andrews was a senior
editor at Internet World magazine for four years, where he covered
electronic commerce and the major Web portals. Previous to that, he
worked as a newspaper reporter.
Van Baker | Vice President and Research Director Van Baker is a vice president and research director for Gartner's Mobile and Client Computing Services. He covers mobile application development strategies, platforms and mobile application outsourcing. He also covers consumer behavior as it relates to the use of mobile devices both in the workplace and in consumer mobile applications. Mr. Baker also leads the digital consumer research community, and he advises mobile device manufacturers in relation to product strategies, branding and marketing. Prior to joining Gartner, Mr. Baker worked in the computer and retail industry for more than 20 years for such leading companies as HP and Computer Intelligence, where he was responsible for product marketing and distribution channel promotional programs, as well as distribution channel research and consulting. While with HP, Mr. Baker was a marketing manager responsible for the implementation of product marketing campaigns and channel programs for HP's Personal Computer Group. He also sold HP PC and peripheral products to value-added reseller and retail channel accounts. Ray Barger | Research Director Ray Barger, Jr., is a research director working in the Gartner Supply Chain Research group, with specific focus on industrial and aerospace and defense (A&D) supply chain best practices. Before joining Gartner, Mr. Barger was director of Supply Chain at ViaSat, responsible for corporate supply chain strategy and execution, including strategic sourcing, supplier relationship management, procurement, warehousing, transportation/logistics, and compliance. The ViaSat wireless electronics design and manufacturing environment was 50% commercial (primarily B2B) and 50% government products, which were sourced via an Electronics Manufacturing Services (outsourced manufacturing) model. He led supply chain user implementations of Oracle Purchasing, iSupplier Portal, iProcurement and Advanced Planning Systems applications, as well as Agile Product Lifecycle Management and Product Cost Management applications. Mr. Barger was a Gartner and AMR Research client.
Toby
Bell is a vice president in Gartner Research, responsible for a range
of document and content management technologies for the High
Performance Workplace group. Some key areas of coverage include vendors
and trends in the enterprise content management (ECM) marketplace,
business process management (BPM) as it applies to enterprise content
(CEVA/WEBA), and content strategy, valuation, mining and analytics.
Prior to joining Gartner, Mr. Bell was a senior manager and director
for a leading global consulting firm. He was responsible for
identifying business problems and related emerging technology solutions
that resulted in the highest immediate cost recovery for clients,
coordinating and communicating global research and testing efforts
related to advanced and emerging technologies, and setting direction
for the firm's technology architecture. He also led a team of rapid
application developers in designing the firm's document management,
knowledge and collaboration, marketing information, and back-office
systems. Mr. Bell has held key management positions in large- and
small-business advisory service organizations focused primarily on
business intelligence, competitive intelligence, marketing technology
and process improvement consulting. ▶ Get relevant or get lost - Targeting: The Driver behind Online Customer Engagement ▶ Transforming Content Management with Cloud Mark Beyer | Research VP Mark
Beyer is a research director in Gartner, where he has specialized in
data integration and business intelligence strategies, architecture
design and technologies for data warehousing, data marts, and data
integration. His area of coverage extends into SOA principles for data
management. Mr. Beyer has extensive experience in IT project and
program delivery utilizing multiple project management and systems
design methodologies. Prior to joining Gartner, Mr. Beyer worked as an
implementation consultant delivering enterprise analytics and data
warehousing with direct field experience for BearingPoint, Ascential
Software, Ardent Software and Prism Solutions since 1997. He is a data
integration services architect as well as an experienced data modeler
with expertise in deriving physical database design from logical models.
Kamlesh Bhatia | Research Director Kamlesh Bhatia is a research
director with
Gartner's Technology & Service Provider Research group. Mr.
Bhatia
is part of the Communication Service Provider Technology team, focusing
on carrier IT and back-office initiatives. He covers the areas of
carrier operations and business support systems, including information
management, network awareness and policy-based control. He also tracks
offshoring initiatives of telecom carriers and competitive positioning
of leading IT services vendors in this space. Mr. Bhatia has more than
12 years of experience in design, development and management of telecom
carrier IT processes and solutions. Prior to joining Gartner, Mr.
Bhatia worked in numerous roles, including as a senior technical
architect and program manager focusing on carrier IT transformation. He
has also led a high-level solution design team for a leading European
carrier undergoing transformation to an all-IP network. Mr. Bhatia has
also worked with a leading Indian carrier and has led teams looking
into vendor analysis, implementation and management of telecom OSS/BSS
products and solutions. Thomas Bittman is a vice
president and distinguished analyst with Gartner Research. Mr. Bittman
has led the industry in areas such as cloud computing and
virtualization. Mr. Bittman was an early pioneer for the concept of
private cloud computing, and invented the term "real-time
infrastructure," which has been adopted by major vendors and many
enterprises as their infrastructure direction. He has served as
Gartner's lead analyst covering IBM and Microsoft, and he served for
three years as a member of Gartner's Senior Research Board. In 2005, he
earned Gartner's Analyst of the Year Award. Bob Blakley | Research VP Bob Blakley is VP, distinguished
analyst and agenda manager for Gartner IT1 Identity and Privacy. Dr.
Blakley is past general chair of the IEEE Security and Privacy
Symposium and the ACSA New Security Paradigms workshop. He was awarded
ACSAC's Distinguished Security Practitioner award in 2002 and is a
frequent speaker at information security and computer industry events.
Mr. Blakley was general editor of the OMG CORBASecurity specification
and the OASIS SAML specification and was the first Chair of the OATH
Joint Coordinating Committee. He is the author of "CORBASecurity: An
Introduction to Safe Computing with Objects," published by
Addison-Wesley. Dr. Blakley also participated in the National Academy
of Sciences panels "Authentication Technologies and Their Privacy
Implications" and "Whither Biometrics." Dr. Blakley holds 19 patents in
cryptography and information security, and he publishes regularly in
the academic literature on information security and privacy.
Steve Blood is a vice president
and agenda manager in Gartner Research. His research coverage focuses
on VoIP, unified communications and collaboration, contact center, and
the emerging theme of communications-enabled business processes. Mr.
Blood advises primarily end users, but also vendors and service
providers on technology trends, market adoption and the business value
of technology. In addition, he is a frequent keynote speaker both in
person and virtually at industry events on enterprise communications.
Mr. Blood has more than 20 years of experience in the IT industry.
Prior to joining Gartner, he was product marketing manager at Rockwell
Electronic Commerce, where he was responsible for marketing the
next-generation contact center portfolio to the EMEA marketplace.
Before that, he spent more than 10 years in the United Kingdom's
telecommunications industry in product management, sales and technical
support roles for BT, Mercury Communications and NTL.
Robert Booz is a managing vice
president at Gartner, where he is the team manager for the Insurance
segment of the Financial Services Industry Advisory Services team. The
insurance team is a worldwide group serving property and casualty
clients and life and health insurance clients, focusing on the
intersection of IT and business issues. His personal research coverage
areas include health insurance, including product development and
implementation, strategic and tactical business transformation, and
financial services in health products. He has a practitioner's approach
to IT problem solving.
Robert
Hoyle Brown is a research vice president, responsible for Gartner's
worldwide coverage of human resources outsourcing (HRO) and business
process outsourcing (BPO) generally. He is also the research agenda
manager responsible for the topic of business process services (BPS:
use of external services - such as business consulting and BPO - to
design, build and run functional process areas) across Gartner Research. ▶ HR
Outsourcing Delivers on its Promise
Tiffani Bova is a vice president
with Gartner Research, where she works in the IT Marketing and Channel
Strategies group covering the topics of indirect channel programs and
go-to-market and sales strategies worldwide. Ms. Bova's area of
specialization includes the development of comprehensive indirect
channel programs (recruitment, enablement, tools), go-to-market sales
coverage models, the impact of alternative models on the traditional
channel, and trends in IT distribution. In addition, Ms. Bova conducts
significant public speaking and publishing in leading industry
periodicals on these topics. She spends a significant amount of time
with IT vendors (large and small) that are looking to launch or enhance
an existing program, improve the leverage of their distribution
partners, and expand their reach in the global market. Her job would
not be complete without significant interaction with the channel
partners to ensure she understands what they need and expect from their
vendor partners to be successful in today's market.
Andrew Butler is a vice
president and distinguished analyst in Gartner Research. Initially
recruited to address the Unix and midrange server market, his coverage
area now encompasses market and technology trends for most server
technologies (other than mainframes), including operating system
evolution, architectures, platforms and vendor strategies. He is the
lead analyst for Cisco Systems, authors the Magic Quadrant on blade and
modular servers, and is closely involved in Gartner's growing research
coverage on compute fabrics and integrated systems.
 Back To Top ^ CMatt Cain | Research VP Matt
Cain is a vice president at Gartner, where he is the lead e-mail
analyst. His coverage includes all collaboration modalities as well as
collaboration theory. Mr. Cain has been focused on the e-mail market
for more than 20 years, watching it shift from mainframes to LANs to
client/server platforms. He is now focused on helping organizations
determine when moving e-mail to the cloud is appropriate.
▶ Messaging & Collaboration in the Cloud: Finally Enterprise-Ready Will Cappelli | Research VPWill
Cappelli is a Research VP in the Enterprise Management area, focusing
on automation, event correlation and fault analysis, management system
architectures and Real Time Infrastructure issues. Mr. Cappelli most
recently served as Director of Research for EMEA at Meta Group and had
previously held a variety of analyst and management positions at a
number of major research firms including Forrester/Giga Information
Group, Ovum, New Science Associates and Real Decisions Corporation. ▶ Overcoming APM Challenges with Predictive Analytics for IT ▶ Assuring End-to-End Application Performance ▶ Application Performance Monitoring - What is it? What can it do for IT and the business? ▶ Competing in a mobile world: The new Application Performance Monitoring playing field David
J.
Cappuccio is a
managing
vice president and chief of research for the Infrastructure teams with
Gartner, responsible for research in data center design, construction
and cost models, data center futures, servers, power/cooling, green IT,
virtualization and data center consolidation strategies. Mr.
Cappuccio's experience extends more than 41 years in the technology
arena, including financial services, IT operations, market research and
management consulting. Starting in 1992, he spent 10 years at Gartner
in various research and executive roles, including group vice president
and general manager of Gartner's worldwide Research organization. David Cearley | Vice president and Gartner Fellow David Cearley
is a
leading
authority on information technology. As a member of Gartner Research,
Mr. Cearley analyzes emerging business and technology trends and
explores how these trends shape the way individuals and companies
derive value from technology. His current research is focused on cloud
computing and how Internet and Web technologies, standards and business
models are impacting the IT landscape.
Ted Chamberlain| VResearch Director Ted Chamberlin
is a
research
director at Gartner, where he is part of the Network/Infrastructure
group. His research focuses on the emerging communications services
MPLS, IP-VPN and metro Ethernet, and hosted IP telephony, as well as
traditional carrier voice and data services. Mr. Chamberlin also covers
application-based services, such as application hosting, managed Web
hosting, colocation and cloud computing. Back
To Top ^
Neil Chandler| Research Director Neil Chandler
is a
Gartner
research director with the Business Applications and Processes team
where he focuses his research on corporate performance management and
business intelligence.Mr. Chandler has 18 years of experience in
strategic product marketing, project management and implementation
projects in the field of corporate performance management and
information systems. Back
To Top ^Sheila Childs | Research Director Sheila
Childs is a research director in Gartner's Storage Strategies and
Technologies group focusing on information life cycle management,
archiving and data protection. Ms. Childs has 27 years of experience in
the IT industry, including senior-level positions in software
engineering, product management, product strategy development, product
marketing, and customer services and support. She came to Gartner from
EMC, where she was director of software product marketing for
compliance and archiving products, including the newly launched
SourceOne suite of products. Kenneth Chin | Research VP Kenneth Chin
is a
research vice
president in Gartner Research covering enterprise content management.
He is the lead analyst covering information retention management and
archiving technologies. He also covers a variety of content management
topics, including product selection, implementation and best practices.
Mr. Chin has more than 18 years of experience in a variety of business
and IT roles. Prior to joining Gartner, Mr. Chin was the worldwide
director of strategic planning and business research at Eastman Kodak.
He managed a global organization supporting the strategic planning,
market planning, product development and merger and acquisition
projects. He also has extensive experience in managing and implementing
enterprise software infrastructure applications. He has held management
positions in information systems, marketing and finance. William Clark | Research VP Bill Clark is
a
research vice
president in Gartner Research. His research agenda includes mobile
software development, context-aware computing, the effect of mobile on
business processes and workforces, mobile enterprise application
platforms, mobile consumer application platforms, all types of wireless
networks, smartphones, ruggedized PDAs, and location technologies.
Prior to joining Gartner, Mr. Clark worked at Ericsson for 10 years,
where he served as both an architect and a product development manager
for wireless communicators, GSM phones, and the infrastructure of
public and private wireless networks. Terrence Cosgrove | Principal Research Analyst Terrence
Cosgrove is a
principal
research analyst in Gartner Research, where he is part of the Mobile
and Client Computing group. His coverage involves the management and
support of end-user computing. In his previous role at Gartner, Mr.
Cosgrove supported the Security and Risk Management team, directing and
advising on complex inquiries. Prior to joining Gartner, he was a
research associate at Smith Barney, evaluating investment opportunities
in IT companies. Before Smith Barney, he worked at Marketing Management
Analytics as a research assistant, analyzing the sales impact of
marketing and advertising.
Back
To Top ^
David M. Coyle| Research VP David
Coyle is a research vice president in the IT Operations Management team
of Gartner. His research focuses on IT services management, including
service desk, incident management, problem management, change
management, process improvement (including the ITIL framework) and
service-level agreement (SLA) management. Mr. Coyle helps clients
understand the key metrics, best practices and core processes required
for IT to deliver meaningful service and support that align to the
goals of the business.
Back
To Top ^
Debra Curtis
is a
research vice
president in the Gartner IT Operations Management group. She is
responsible for the research core topics of network management, event
management, business service management and IT service portfolio
management. She focuses on best practices for IT operations management,
improving IT management process maturity and end-to-end IT service
management.Prior to joining Gartner, Ms. Curtis held product marketing
and executive management positions at DeskTalk Systems and AXON
Networks, both vendors specializing in network performance management.
Ms. Curtis also spent 15 years at Digital Equipment Corporation,
holding positions in product marketing, marketing planning,
international marketing, software consulting and technical support. Back
To Top ^ DMark Diodati | Research VP Mark Diodati is
a research vice president with Gartner's IT Professionals Research
service. He provides guidance on a diversity of topics, including
identity in the cloud, authentication, federation, directory services,
provisioning, identity services, Active Directory interoperability, Web
access management, single sign-on and physical-logical convergence.
Nikos
Drakos | Research Director
I help clients
to design social and collaboration initiatives that empower individuals
to connect, collaborate and work together more effectively; to develop
business social networking roadmaps; and to select social technologies
that best fit their needs. Before Gartner I was a founding member of a
pioneering Web development company responsible for high-profile
European interactive and transactional online services. Previously, as
a postdoctoral research fellow, I worked on visual programming
languages, artificial intelligence and Web technology, where I led the
development of one of the first open-source Web publishing systems.
Ken
Dulaney | Vice President & Distinguished Analyst
Ken Dulaney is
a vice
president
and distinguished analyst in Gartner Research, where his research areas
include smartphones, tablet computers, notebook computers, industrial
handhelds, wireless communications, mobile software and device
management strategies. Mr. Dulaney is also the lead analyst for Intel.
He has been recognized by Adweek magazine as one of the top 20
technology industry analysts.
▶ Manage
mobile data. Not just devices.
Bern Elliot is
a vice
president
and distinguished analyst with Gartner Research. He has been with
Gartner for more than 10 years, and he is currently the lead analyst in
Unified Communications. He was formerly the lead analyst in Contact
Centers. Mr. Elliot's research interests are broad, and they include
the areas of communications infrastructure, VoIP, SIP, speech
recognition, organizational development, and collaboration issues. Mark
Fabbi is a vice president, distinguished analyst and leads Gartner's
research in Enterprise Network Infrastructure. His research focuses on
all aspects of enterprise network design, including network
technologies, vendors and strategies. A key focus for Mr. Fabbi's
research is to advise clients on improving application performance
using emerging and innovative network technologies. In addition, Mr.
Fabbi's research covers both physical and logical networking
technologies for emerging IP data center optimization. Prior to joining
Gartner, Mr. Fabbi worked for Bell Canada and affiliated companies in a
variety of technical and marketing management positions. He played a
leadership role in developing internetworking and managed network
service offerings and established key channel relationships with the
pioneers of the emerging internetworking market. Joseph
Feiman| VP & Gartner Fellow Joseph
Feiman, Ph.D., is a research vice president and Gartner Fellow in
Gartner Research. Mr. Feiman focuses on applications' security:
technologies and methodologies enabling secure software life cycle,
data privacy, security of large systems and packaged applications,
legacies, SOA, Web 2.0, cloud computing security, and security as a
service. Mr. Feiman's research earned him a Gartner Thought Leadership
Award for two consecutive years - 2003 and 2004. In 2007 he became
Gartner Fellow. His background includes system and application
programming, research and development, and management and consulting.
Prior to joining Gartner, Mr. Feiman was manager of advanced
technologies at American Greetings.
Donald
Feinberg| VP & Distinguished Analyst Donald
Feinberg is a vice president and distinguished analyst in Gartner
Intelligence in the Information Infrastructure group. Mr. Feinberg is
responsible for Gartner's research on database management systems and
data warehousing infrastructure. Mr. Feinberg held various management
jobs within Gartner, most recently vice president and general manager
of Latin America operations. Mr. Feinberg began his career at Gartner
in the Software Management Strategies group responsible for DBMS
engines and vendors. Prior to joining Gartner, Mr. Feinberg was
director of technical marketing for Oracle Corporation’s IBM mainframe
database business. In this capacity, he was responsible for technical
sales and marketing support of the products worldwide. Previously, Mr.
Feinberg was an assistant professor of mathematics at Boston
University. Mr. Feinberg resides in São Paulo, Brazil. Peter
Firstbrook is a leading authority on anti-malware and anti-spam. As a
research director with Gartner, Mr. Firstbrook is responsible for all
topics related to the endpoint security market and secure Web and
e-mail gateway markets. He helps companies select strategic technology
vendors and products, negotiate the best product price, and implement
best practices. Before joining Meta Group in May 1997, Mr. Firstbrook
was a financial analyst, implemented retail and branch office networks,
developed software for tax reporting/invoicing programs, and was a
database administrator. ▶ Key
Considerations in Evaluating a Secure Web Gateway ▶ Switching
to SaaS Email Security - Top Considerations ▶ Your
users are everywhere. Understand and Solve the Challenges of Secure
Mobility Jackie
Fenn |
VP & Gartner Fellow
Jackie Fenn is
a vice
president
and Gartner Fellow in emerging trends at Gartner. She advises leading
enterprises on how emerging technology and societal trends will
transform their business, with a particular emphasis on the three- to
10-year time horizon. She also works with organizations to define and
apply best practices in establishing and running an emerging technology
group, including how to track, prioritize, evaluate and transfer
emerging technologies, with a particular focus on ensuring that the
technologies are applied to key business priorities. Ms. Fenn has
created numerous models and frameworks for examining trends and
technologies, and is the originator of the Gartner Hype Cycle model,
which has been adopted by news media and other organizations worldwide
to explain how technologies move from hype to disillusionment and
beyond. Her book "Mastering the Hype Cycle: How to Choose the Right
Innovation at the Right Time" was published by Harvard Business Press
in 2008. Kimberly
Harris-Ferrante | VP Distinguished Analyst, Gartner
Kimberly
Harris-Ferrante is a
vice president and distinguished analyst in Gartner Research, where she
is responsible for monitoring the business and technology trends within
the property and casualty and life insurance industries. She
specializes in strategies and technologies in the global insurance
sector for distribution, customer relationship management,
exception-based underwriting, policy administration, claims management
and administration, business process management, business intelligence,
and infrastructure management and optimization. She is an active
participant in Gartner's outsourcing research and chief of research for
the industries practice within Gartner. Ms. Harris-Ferrante has been
active in the research field since 1992 and has been involved in
multiple projects in social sciences, healthcare, law and information
technology. In these positions, she supported quantitative research
projects, including focus group support, survey creation, data entry,
programming, statistical analysis and report writing. Valdis
Filks | Research Director
Valdis
Filks is a research director for Storage Technologies and Strategies in
Gartner Research. Before joining Gartner, Mr. Filks worked as an EMEA
chief storage architect, enterprise systems manager, storage practice
manager and professional services storage practice manager in Central
and Northern Europe. He has firsthand experience of being a storage
administrator, managing and being responsible for a storage department
in real-life practice. Mr. Filks has experience from being an end user,
selecting storage and server vendors, implementing storage solutions,
and supporting and designing systems, to being responsible for
consultants and sales for storage and high-end servers. His technical
knowledge spans a wide range, from databases, security systems and
operating systems, to high- and low-level programming. He has worked
throughout EMEA as a PS storage architect. Mr. Filks is fluent in
Latvian and English. Ian
Finley | Research VP
Ian
Finley is the Agenda Manager for application development and researches
the consumerization of application development, including how mobile
applications, app stores, citizen developers and "apptrepreneurs"
create new opportunities and challenges for enterprise AD leaders.
Mr. Finley has worked in almost every part of the software industry,
from the grunt level to the board level, inside companies and as a
consultant and analyst. He also helped found a successful venture firm
that invests in software and Internet companies. With 25 years of
software experience on three continents, Mr. Finley brings a big
picture understanding to emerging technology trends.
Don
Free | Research Director
Don Free is a
research
director
in Gartner Research, where he is part of the Banking Industry Advisory
Service. His research focuses on core banking processing and system
technologies as applied to the financial services industry. Mr. Free
has more than 26 years of experience in information technology within
financial services. Prior to joining Gartner, Mr. Free was the director
of project services at a global financial services technology company.
His experience also includes developing business strategies and
information technology solutions as well as leading Fortune 500
companies to the banking market. Jeff
Freyermuth |
Sr. Research Analyst
Jeff
Freyermuth is a research analyst in Gartner Research, where he's
responsible for covering corporate learning systems (CLS).Prior to
joining Gartner, Mr. Freyermuth was responsible for AMR Research's
coverage of ERP providers serving the midmarket. He also developed and
supported relationships with AMR Research's institutional investor
clients. In addition to client management responsibilities, he
researched and published financially oriented articles, vendor
viability assessments, and analysis on market-moving financial
news.Before joining AMR Research, Mr. Freyermuth was a global
operations analyst in the International Trading and Research Division
of State Street Bank.
Brian Gammage
is a vice
president and Research Fellow with Gartner, where he works in the
Infrastructure and Operations area as part of the Client Computing
research team. His areas of specialization include the development of
client computing architectures and the commoditization of IT. Mr.
Gammage is a leading expert on the development and application of
virtualization technologies within client computing. Mark Gilbert
is a
research vice
president at Gartner. Mr. Gilbert is lead analyst on Microsoft
SharePoint and covers content management, document management, document
imaging and records management technologies.
Prior to joining Gartner, Mr. Gilbert was a general manager and vice
president for Vignette, running the company's compliance solution
organization. Before that, he was with Gartner from 1993 through 2004,
and he established the Content Management research area in 1999. In the
late 1980s, he ran his own marketing consulting firm.
John E. Girard
is a VP
and
distinguished analyst in Gartner's Info Security and Privacy Research
Center. He specializes in business security and privacy solutions for
wireless and mobile road warriors, extranet, remote offices and
teleworkers.
Mr. Girard was European research director for New Science Associates
(acquired by Gartner), and a founder of the advanced network computing
research practice. Previously, he was a software engineer at Pacific
Bell, where he formed an Expert Systems R&D group and a
software testing practice. His publications include "Building Knowledge
Systems" (McGraw-Hill, 1989).
Barbara
Gomolski is managing vice president in the IT Metrics and Finance team
within the CIO Research group at Gartner. She works extensively with
clients on issues of running the business of IT, specializing in IT
financial and performance management. For the past nine years, Ms.
Gomolski has worked with clients to help them set IT investment levels
and optimize the return on those investments. She also spearheaded
Gartner's primary research in the area of IT spending for many years. Milind
Govekar is a research vice president with Gartner Research. He is part
of the IT Operations Management service with a focus on cloud computing
management, application management (including SOA and Web 2.0
management and APM), performance management and capacity planning, IT
service management, BSM, and open-source monitoring tools. Previous
Experience Mr. Govekar has more than 25 years of experience working in
the IT industry in management and technical positions for end-user
organizations and software companies. Prior to joining Gartner, Mr.
Govekar worked as a design authority for the electricity deregulation
project in the United Kingdom, where he covered a wide range of areas,
including aligning and certifying IT processes with business processes
and IT infrastructure management. He has experience in managing IT
operations and software projects, and in developing IT strategies. He
has worked in systems management, account management, consulting and
systems support, as well as in developing communication and commercial
software. ▶ The
Evolution and Importance of Job Scheduling in the Modern Data Center Mike Griswold is a research VP
in Gartner's Consumer Value Chain team focusing on the Retail Supply
Chain. He is responsible for assisting supply leaders in understanding
and implementing demand-driven supply chain principles that improve the
performance of their supply chain.
Mr. Griswold joined Gartner through the company's acquisition of AMR.
Previous roles include helping line-of-business users align corporate
strategy with their supply chain process and technology initiatives. Cameron Haight
is a
research
vice president in Gartner Research. His primary research focus is on
the management of server virtualization environments such as VMware,
Citrix and Microsoft. Included in this effort is the development of
operational best practices as well as the evaluation of emerging
standards and technology providers. He also looks at the growing use of
open-source software for the management of IT infrastructures. Prior to
joining Gartner, Mr. Haight spent almost seven years at BMC Software in
a variety of roles including sales support, research and development,
and corporate development. Ian Head is a research director
and part of the IT
Operations and Management team. His primary focus is service management
and service improvement, especially using the ITIL framework.
Mr. Head has more than 25 years of experience working in the IT
industry in leadership and technical positions for end-user
organizations and service providers. Prior to his current role, he led
the Infrastructure and Operations Practice and Security Centre of
Excellence for Gartner Consulting EMEA. Having built the business to
$11 million turnover, Mr. Head moved to Gartner Research to concentrate
on helping other organizations build and provide sound IT services to
their customers. Mr. Head has helped numerous organizations understand,
assess and improve their IT services and tools and improve their
customer reputation in fields as diverse as financial services,
telecommunications and the public sector.
Jim Holincheck
is a
managing VP
in Gartner Research, where he manages the team that covers finance,
human capital management (HCM) and procurement. He specializes in the
HCM systems market. In this role, he helps provide a bridge between
technology and human capital processes, practices and strategies.
Prior to joining Gartner, Mr. Holincheck spent 2.5 years as vice
president of strategy at a B2B-marketplace-turned-software and services
vendor called IQ4hire. IQ4hire provides solutions for IT services
procurement and for technology solution selling. Before IQ4hire, Mr.
Holincheck spent two years as an industry analyst at Giga Information
Group (now Forrester) covering human resource management systems (HRMS)
and financial systems. Prior to Giga, he spent 10 years at Andersen
Consulting (now Accenture) participating in the full life cycle of
projects around human resources and financial management. Frances
Karamouzis is a
research
vice president in Gartner Research and Advisory Services. Ms.
Karamouzis focuses on the IT services and outsourcing market and is
also the lead analyst for global sourcing research in North America.
Ms. Karamouzis is currently a vice president of research, focusing on
strategic sourcing of IT services in Gartner's Research and Advisory
Services. With 22 years of experience in the industry, Ms. Karamouzis
is the lead North American research analyst for Gartner's Globalization
of IT Sourcing research (offshore team), focusing on market trends and
directions, country-specific research (including but not limited to
China, India, Russia, Brazil, Mexico, Central Eastern Europe, the
Philippines and Vietnam), financial modeling of global sourcing
business cases, and service delivery capabilities of the consulting and
outsourcing providers. Beyond her own published research for Gartner,
she has appeared and/or contributed to reports showcased on 60 minutes,
CNN, CNBC, PBS, Business Week, Forbes and Council for Foreign
Relations, as well as provided research directly to Thomas Friedman's
"The World is Flat." L.
Frank Kenney | Research Director
L. Frank
Kenney is a
Research
Director for Applications Strategy and Governance in Gartner Research,
where he is responsible for research in the governance of SOA
infrastructure initiatives, Web services, business-to-business
integration software, strategies, methodologies and technologies
including SOA, EDI, FTP and XML. Prior to joining Gartner, Mr. Kenney
held a management position with a major media advertising firm, where
he oversaw all process of data and secure file distribution as well as
communication logistics to worldwide franchises. Additionally, he was
responsible for portal creation and maintenance, allowing end users
easy Internet-based access to custom advertising productions. Previous
to that, he supervised data center help desk and systems support for
Executive Business Group, Inc. Steven
Lefebure is a vice president in Gartner Research. Mr. Lefebure has
worked as a consultant and a practitioner in supply chain strategy and
channel management in pharmaceuticals and consumer goods. He has held a
variety of leadership roles in all aspects of the supply chain from
production planning to inventory management and network design, and
from procurement to demand management/forecasting. He led critical
initiatives across the pharmaceutical and consumer goods demand chain
under a variety of challenging situations: Managed procurement
department for a drug wholesaler, including branded and generic
pharmaceuticals, HBA/OTC products, and private label. Improved sourcing
decision speed and accuracy via designing and implementing decision
support tools aligned with business results.
Debra
Logan | VP Distinguished Analyst Debra
Logan is a vice president in Gartner Research. She covers enterprise
content management, records management, knowledge management and worker
productivity, intellectual capital and intellectual property topics and
compliance as related to documentation and records. She is currently
researching topics in enterprise information management, information
quality, information assets and liabilities and e-discovery. Prior to
joining Gartner, Ms. Logan was an independent consultant to IT
organizations in the United Kingdom and Europe, helping them to
formulate strategies and evaluate technologies. She had previously
worked for a company that specialized in knowledge-based systems and
artificial intelligence applications. ▶ Better
Information Governance can improve your business results Brian
Lowans is a Principal Research Analyst within the Secure Business
Enablement group, which is part of the Information Security and Privacy
research organization of Gartner Research. Dr. Lowans focuses on a
range of security issues, including structured and unstructured data
encryption, database audit and protection, public key infrastructure,
key management and intellectual property management and strategy, as
well as other information security and risk topics.
Dr. Lowans was a product director in QinetiQ Ventures Group developing
a new business startup. He led the development of a scalable network
security solution that addressed quantum key distribution, key
management and network management systems with end-to-end encryption
and authentication across optical network environments. He served as a
vice chairman of a working group (ETSI QKD_ISG) developing
international standards for quantum key distribution. Featured
Programs
Mick
MacComascaigh is a
research
director with Gartner Research and the lead analyst for Web content
management, and he is responsible for IT leaders for enterprise content
management (ECM) in Germany. Before joining Gartner, Mr. MacComascaigh
was responsible for business development and strategic ECM consulting
for Central Europe and key clients.
Neil
MacDonald is a vice president, distinguished analyst and Gartner Fellow
in Gartner Research, based in Stamford, Connecticut. Mr. MacDonald is a
member of Gartner's information security and privacy research team,
focusing on operating system and application-level security strategies.
Specific research areas include Windows security, host-based intrusion
prevention systems, converged endpoint security, service-oriented
application security, business process management security and the
integration of security into the application development process. Mr.
MacDonald joined Gartner in 1995 as an analyst in Gartner's networking
research team, where he focused on network computing infrastructure
including identity and access management, directory services and
networked operating system security. This later evolved into Gartner's
identity and access management research area. From 2001-2003, Mr.
MacDonald led Gartner's worldwide team of industry-focused analysts,
extending Gartner's research relevancy outside of the IT department to
business executives wanting to use information technology to better run
their business. When this research team was folded back into the main
research organization in 2004, Mr. MacDonald rejoined the Information
Security research team. ▶ Best
Practices for Securing Virtual and Cloud Environments
Michael
Maoz | Research
VP Michael Maoz
is a
research vice
president and
distinguished analyst in Gartner Research. His research focuses on
customer strategies and technologies, with an emphasis on the CRM
customer service disciplines, social media, and customer-centric Web
strategies. Mr. Maoz is the research leader for both the customer
service and support strategies area and customer-centric Web
strategies. He researches software as a service (SaaS), CRM strategies,
multichannel contact center applications, social CRM/communities and
field service management. Mr. Maoz has 20 years of international
experience, with 12 years in CRM applications, contact centers, field
service, SaaS and European market dynamics. Mark Margevicius |
VP and Research Director
Mark Margevicius is a vice
president and research director in Gartner Research, where his research
covers end-user computing with a primary focus on desktop
virtualization, hosted virtual desktops, PC hardware, and server-based
computing. In addition, Mr. Margevicius covers client-side computing
policies, procedures and best practices, and assists organizations in
the justification and planning of technology deployments.
Robert
F.
Mason |
Principal Research Analyst
Robert Mason
currently
covers
network services for Gartner. Prior to joining Gartner in 2007, Mr.
Mason was the enterprise network architect for E.I. DuPont. He has also
held senior technology and product marketing roles at MCI, Motorola
Broadband and V-SPAN. Mr. Mason has had significant experience in
Multiprotocol Label Switching, voice over Internet Protocol, video
telepresence and broadband architectures. Mark McDonald | RGVP
& Gartner Fellow
Mark McDonald, Ph.D., is a group
vice president, head of research in Gartner Executive Programs, and a
Gartner Fellow. He is responsible for the research agenda focused
exclusively on CIOs and the business of information technology. Mr.
McDonald is the lead author of research in the areas of CIO
credibility, the business use of advanced technologies, enterprise
architecture and business process transformation. Leigh McMullen |
Sr. Research Analyst
Leigh C. McMullen is a research
director in Gartner's Office of the CIO Research team. Mr. McMullen
leverages his experience as both a line-of-business manager and IT
leader to provide CIOs with insight on navigating and making a
difference within the C-Suite. Additionally, he provides clients with a
holistic view of IT leadership research, specializing in research for
CIOs, especially on the topics of business engagement, internal selling
and IT marketing, IT strategy and transformation, service management,
mergers and acquisitions, and major-initiative planning. William
McNeill |
Sr. Research Analyst
William
McNeill is a
research
analyst in the Gartner supply chain group, formerly AMR Research. As a
research analyst, he is responsible for researching, analyzing, and
writing on business and software trends in service life cycle
management, which includes the broad topics of service discovery,
service fulfillment and service knowledge applications. Within these
three groups, Mr. McNeill covers such technologies as predictive
support, remote service monitoring, field service, service parts
planning and optimization, MRO, enterprise asset management, repair
documentation, and warranty management. He also covers global trade
management and RFID in the supply chain, with a particular focus on how
RFID is used in the life sciences value chain. Mr. McNeill has also
written about the software market around Sarbanes-Oxley compliance.
Nigel
Montgomery is a research director with Gartner Research. Coverage areas
include enterprise application strategies with emphasis on two-tier ERP
strategies, software industry ecosystems, strategic transformation of
the office of the CFO, corporate social responsibility (including
environmental management) and sensor/touch-based application solution
strategies. Mr. Montgomery is also a leading global analyst for
enterprise solutions for small and midsize businesses.
▶ Enterprise
Resource Planning (ERP): Achieve a low cost and a high return Kristin
Moyer is a
research director in Industry Advisory Services/Banking and Investment
Services. She has 18 years of experience across the global
high-technology industry in a variety of roles. Ms. Moyer's research
coverage includes card payment systems, lending architecture and
strategies to reach the unbanked. She is the agenda manager for Banking
and Investment Services, leads the Core Applications core topic and
started a Financial Services blog at Gartner (see
http://blogs.gartner.com/kristin_moyer/). Ms. Moyer joined Gartner in
1999 and is based in Denver, Colorado, in the U.S. Thomas
Murphy is a research director with Gartner, where he is part of the Web
Services and Application Development Services. Mr. Murphy has more than
25 years of experience in IT, spending time as a developer, product
manager, technical editor and industry analyst. Prior to rejoining
Gartner, he worked at Microsoft in the Visual Studio Team System group.
Previously, he was an analyst with Meta Group and Gartner. He has
served on the board of directors for the OMG and led product strategies
at ObjectShare. Early in his career, he served as a technical editor at
Software Development and AI Expert magazines and built custom tools for
scientific research and embedded systems. His development experience
includes embedded systems, Smalltalk, Java, and model-based
environments and agile techniques. Yefim Natis |
VP Distinguished Analyst
Yefim
Natis is a Vice President and Gartner Distinguished Analyst in Gartner
Research. Mr. Natis' research focuses on enterprise application
software infrastructure, including technologies such as application
servers, cloud application platforms and platforms as a service (PaaS),
event-processing middleware, and transaction processing monitors. He
also researches the fundamental software architectures, including
event-driven architecture, service-oriented architecture and
next-generation application architectures, as well as .NET and Java EE.
Prior to joining Gartner, Mr. Natis worked at Magna Software, where he
was director of software architecture and the principal architect of
MAGNA X, a generator of service-oriented transaction processing
applications. Mr. Natis' experience also includes IT architecture and
IT management positions at Hogan Systems and Citigroup. He has 30 years
of experience in enterprise IT.
Mark
Nicolett |
VP Distinguished Analyst
Mark
Nicolett is a vice president in Gartner Research. His research in the
security and privacy area focuses on vulnerability management, patch
management, security information and event management and network
access control. Mr. Nicolett's 17 years of experience in IT has been
focused on IT operations, systems management, security management and
storage management. As a principle technical consultant at Aetna, Mr.
Nicolett was a major contributor to data center consolidation, disaster
recovery, security, storage management and systems management projects.
Industry experience has been focused on the design and implementation
of information technology infrastructure for both large-scale and
distributed systems.
▶ Advanced
Threat and Breach Detection with SIEM 2.0 Big Data Security Analytics Daniel O'Connell is a research
director in Gartner's Enterprise Service group. His research focuses on
cloud/managed service delivery of unified communications (UC), VoIP and
contact centers. This includes the software-as-a-service payment model
of enterprise applications, whereby users pay a monthly subscription
fee. Mr. O'Connell works closely with established and emerging carriers
that participate in the IPT, UC and contact center markets. Lawrence Orans
is a
research
director in Gartner Research. His research focuses on the integration
of security within internal networks, with a particular emphasis on
network access control, VoIP and content filtering. Prior to joining
Gartner in 1997, Mr. Orans held systems engineering positions at IBM,
3Com and Bay Networks (via Wellfleet Communications), where he worked
with enterprises on designing and implementing secure network
infrastructures. In total, he has more than 20 years of experience in
the industry. Eric Ouellet is a vice president
in Gartner, where he is responsible for research activities and content
delivery relating to data loss prevention (DLP); enterprise digital
rights management (EDRM); PKI/PKO: Certificate Authorities (CA);
database, application and storage encryption; encrypted e-
mail; and virtualization and risk management.
Eric Paulak |
Managing VP Eric Paulak is a managing vice
president in Gartner Research, where he leads the Infrastructure
Protection Team, which includes research on network and mobile
security, application security, and security services. In prior roles
as a manager and analyst, he has been responsible for network
infrastructure, global communications services, and next-generation and
value-added services, including voice and data convergence, IP VPNs,
and remote and mobile worker solutions.
Prior to joining Gartner in 1995, Mr. Paulak worked at the Center for
Communications Management Information (CCMI), where he headed its
telecommunications publishing and online services division. He
previously wrote a weekly column in Network World Magazine on telecom
regulatory issues. Mr. Paulak has also worked as a journalist,
consultant and telecom manager.
Robert
E.
Passmore | Research VP Bob Passmore,
Ph.D., is
a vice
president in Gartner Research, where he focuses on storage. His primary
research coverage is storage networking, which includes SAN (FC and
iSCSI), NAS, fabric, management software, storage arrays and
organizational issues. Mr. Passmore has 33 years of experience in IT,
24 of them in development, strategy and marketing of storage products
with Compaq, Digital, Shugart and HP. Earl
Perkins
| Research VP Earl
Perkins is a research vice president in the Security and Privacy team
at Gartner. His focus areas include: 1) identity and access management
(i.e., user provisioning, role life cycle management, role-based access
and authorization management) and its market, services and processes;
2) enterprise application (e.g., SAP and Oracle) security and identity
frameworks; 3) Web services, service-oriented architecture (SOA), and
software as a service (SaaS) security and identity issues; and 4)
secure development life cycles. John
Pescatore | VP Distinguished Analyst
John
Pescatore is a vice president and research fellow in Gartner Research.
Mr. Pescatore has 28 years of experience in computer, network and
information security. Prior to joining Gartner, Mr. Pescatore was
senior consultant for Entrust Technologies and Trusted Information
Systems, where he started and managed security consulting groups. His
previous experience includes 11 years with GTE, as well as employment
with NSA and the U.S. Secret Service. Massimo
Pezzini | VP & Gartner Fellow Massimo
Pezzini is a
vice
president and distinguished analyst in Gartner Research. His research
focus is currently on application platforms, ultra high-end transaction
processing technology, composite applications, service-oriented and
event-driven architecture infrastructure and best practices, and
application integration including integration appliances and mobile
middleware. Daryl
C.
Plummer |
Managing VP & Gartner Fellow
Daryl
Plummer is a managing vice president, chief of Research and chief
Gartner Fellow. He manages the Gartner Fellows Program, which is
designed to allow senior analysts the opportunity to explore new
research ideas and to elevate the Gartner culture and brand with
clients. He is chief of Research for emerging trends, business process
management (BPM), and enterprise architecture. In this capacity, Mr.
Plummer is a primary analyst in cloud computing, service-oriented
architecture, BPM, and emerging trends. With Gartner for 14 years, Mr.
Plummer has more than 30 years of experience in the IT industry. Prior
to joining Gartner, he was division director and technology coordinator
for the State of Florida's Department of Management Services. Mr.
Plummer was also data center director of the Technology Resource
Center, at the time one of the largest data centers in Florida. In this
capacity, he managed the introduction of statewide client/server
systems and methodologies. He was instrumental in the creation of the
state's TCP/IP network and designed and implemented the Florida
Communities Network - Florida's economic Internet presence.
John
Radcliffe
|
Research VP John Radcliffe
is a
research
vice president at Gartner in the information management team. His main
research focus is master data management (MDM), with a special emphasis
on MDM for customer data and creating the "single view of the
customer." He is chair of Gartner's EMEA MDM Summit and was co-author
of Gartner's Seven Building Blocks of MDM. He analyzes and comments on
the MDM market and helps clients achieve successful MDM programs. Mr.
Radcliffe joined Gartner in 1994. Since that time, he has worked in
various roles in Gartner's Research organization, in addition to two
years spent in Gartner Consulting, where he led the development of a
global CRM practice area. During his time in Gartner Research, he has
covered a range of topics, including database management systems, data
warehousing, CRM architectures and technologies, CRM strategies,
marketing campaign management, customer analytics, customer information
management, and now MDM. He was one of the authors of Gartner's Eight
Building Blocks of CRM framework. Mr. Radcliffe has more than 30 years
of experience in the IT industry. Prior to joining Gartner, he held a
variety of marketing and technical management positions in vendor and
user organizations, including seven years at Oracle in the U.K. Nigel
Rayner | VP Research Director
Nigel Rayner
is a vice
president
in Gartner Research, where he covers financial management applications
and how finance systems impact the role of the CFO and the finance
function. With more than 30 years of finance and business application
experience, Mr. Rayner is an acknowledged expert on how to deploy
financial management applications as part of an ERP strategy. His
research also focuses on ERP instance consolidation and the
implementation of shared services for finance. Phillip
Redman | Research VP
Phillip Redman brings more than
15 years of experience in the wireless mobile and telecommunications
industry, working with both developers and innovators of the latest
mobile technologies and those aiming to use mobile and wireless
technology strategically in their businesses. Mr. Redman has advised
most of the Fortune 500, including senior CIOs and chief executives,
and speaks in front of thousands every year at many global events. He
is also a technical advisor for much of the national and trade media,
appearing in print publications, radio and television. James
Richardson | VP Research Director
James
Richardson is a research director at Gartner, where he focuses on
business intelligence (BI) and performance management. Mr. Richardson
joined Gartner in 2007. Before that, he spent 13 years with BI software
vendor Hyperion Solutions in various roles, concluding his time with
the company in a global market intelligence role, delivering
competitive intelligence to field operations and strategic analysis to
senior management. Prior to that, he worked in software development for
a European system integrator on supervisory control and data
acquisition (SCADA) systems for industry.. Jeffrey
Roster
| Research VP
Jeffrey
Roster is a research vice president at Gartner as part of the Industry
Market Strategies Worldwide unit covering the retail and wholesale
industries. In this capacity, Mr. Roster consults on market strategies,
competitive assessment of the IT services landscape, technology trends
and the direction of IT spending to provide market research for IT
vendors. Mr. Roster examines the critical technological and strategic
issues and business processes that retailers experience in this dynamic
multichannel environment. His current research spans retail hardware
and software, social media, outsourcing, and cloud computing. Mr.
Roster conducts primary research, writes foundational reports and
develops market positioning. Andy
Rowsell-Jones
| VP and Research Director
Andy
Rowsell-Jones is a vice president and research director in Gartner's
CIO & Executive Leadership Research Team, with interests in
business and technology strategy, management, organization, and profit
and cost improvement programs. His recent work has focused on Mobile,
Lean in IT, performance metrics, portfolio management, IT cost
reduction, stakeholder management and defining the management agendas
for CIOs. Prior to joining Gartner, Mr. Rowsell-Jones worked for a
number of management consultancies, including Accenture and Arthur D.
Little, servicing clients in the financial services sector. He has
worked extensively in Asia, Europe and North America. Carol Rozwell
is a vice
president and distinguished analyst on Gartner's Social Software and
Collaboration team. Ms. Rozwell explores the dynamics of collaboration
including social networks, communities and innovation. Prior to her
current assignment, Ms. Rozwell focused her research on technology and
standards for R&D productivity in the pharmaceutical industry.
She joined Gartner during the e-business frenzy and helped clients
electrify their business processes. She brings to her role extensive
practical experience as an implementer of buy-side and sell-side
e-commerce systems that is augmented by positions in marketing,
consulting and strategic alliance management. Dave
Russell |
Research VP Dave
Russell is a vice president at Gartner Research. His research specialty
is storage management software with a focus on data recovery, including
data deduplication, virtual tape libraries (VTL), continuous data
protection (CDP) and storage resource management (SRM). He also covers
information life cycle management (ILM). In addition, Mr. Russell
covers both distributed and mainframe storage management software.
Prior to joining Gartner, Mr. Russell spent five years as a
developer/programmer for mainframe data recovery (DFSMSdss); five years
as a development manager for an open systems data recovery product
(TSM); three years as the manager of Tivoli Storage's Architecture
department for the IBM Tivoli Portfolio (data recovery, SRM, SAN
management); and two years as a technical strategist for the IBM
TotalStorage Open Software portfolio. For the last few years, he has
traveled the world meeting with customers and business partners, and
speaking at storage conferences and to the press. He was responsible
for defining and driving the technical strategy for the data recovery,
SRM and SAN management offerings at IBM. ▶
A
New Approach to Designing a Modern Storage Infrastructure ▶
Primary
Data Optimization - The Evolution of Dedupe 2.0 ▶
Next
Generation Backup and Recovery for Virtual Environments W.
Roy Schulte | VP Distinguished Analyst
Roy Schulte is
a vice
president
and Distinguished Analyst in Gartner Research on the Application
Strategy and Governance team. His specialties include event processing
and ESBs. Prior to joining Gartner, Mr. Schulte was a product manager
in financial systems engineering with Digital Equipment. His previous
positions include system programmer, database administrator,
application programmer, software product manager and manager of
competitive analysis. Donna
Scott | VP Distinguished Analyst
Donna Scott is
a vice president and distinguished analyst in Gartner Research. She is
responsible for research in the areas of real-time infrastructure,
business availability, business continuity/disaster recovery and IT
operations management. She focuses on best practices for IT operations
management and architecture, end-to-end IT service management, 24/7
availability and private cloud computing research. Vi
Shaffer | Research VP
Vi Shaffer is
research vice president and global industry services director for
healthcare providers at Gartner. As an analyst, she covers the office
of the CIO and CMIO, including IT governance, strategic planning, and
changing strategies and structures. She also evaluates healthcare
megasuite vendors and covers major innovations and changes in
healthcare business/clinical applications and business/clinical
analytics, including corporate performance management/cost accounting,
revenue management, ERP, and awareness platforms.
Eric
Siegel | Research Director,
Gartner
Eric Siegel produces
detailed research and analysis of WAN performance optimization
techniques and products, quality of service (QoS) technical issues,
network and application performance measurement, and incident and
problem management tools and techniques. He was the founder of the
performance consulting group at Keynote Systems, the Web performance
measurement company, was the technical lead for all 70 datacomm
specialists worldwide at Tandem Computers (now part of HP), is the
author of two books on network performance and QoS, and first worked on
the Internet (ARPANET) in 1976. Ron
Silliman | Principal Research Analyst
Ron
Silliman is a principal analyst in Gartner Research, where he focuses
on infrastructure services in North America with an emphasis on
hardware support services and the role of partnerships in service
delivery. Mr. Silliman is the lead analyst for Unisys. .
Prior to joining Gartner, Mr. Silliman worked in a variety of services
marketing and market intelligence positions for ComputerLand, Vanstar,
TSS and IBM. Previous to his IT experience, he held a series of
executive positions in the nonprofit sector. He has taught at San
Francisco State University and the University of California at San
Diego, as well as teaching workshops at Brown University, New College
of California and the Naropa Institute. Mr. Silliman has published more
than 30 books and received numerous awards for his writing.
Jim Sinur
| Research VP Jim Sinur is a
vice
president in
Gartner Research after a short stint with a BPM vendor. Prior to that,
Mr. Sinur was with Gartner 15 years and helped establish the BPI/BPM
areas at Gartner and is considered a thought leader. His research and
areas of personal experience focus on business process improvement
(BPI), business modeling, business process management technology
(BPMT), processes for knowledge workers, process optimization business
rules management (BRMS), and leveraging business applications in
processes and goal-driven unstructured processes. Mr. Sinur was
critical in creating the first Hype Cycle at Gartner, which has become
a hallmark of Gartner analysis, along with the Magic Quadrant. He has
been active in the rules, data and computing communities, helping shape
direction based on practical experience. Joe Skorupa |
Research VP Joe
Skorupa is a research vice president in Gartner Research, where he is
part of the Communications Research unit. His research focuses on
maximizing application performance via advanced networking technologies
including Layer 4-7 switching, server offload, WAN optimization and
Wide Area File Services (WAFS), ECDN and XML processing. Mr. Skorupa
also advises vendors on product, market and partnership strategies.
Through extensive collaboration, Mr. Skorupa's research extends to
intersections between networking and adjacent research areas including
storage, servers and data center optimization, covering topics
including Fibre Channel over Ethernet (FCOE), I/O virtualization, and
emerging branch office and data center architectures. Mr. Skorupa has
more than 25 years of experience in enterprise, service provider and
storage networking. He has held a variety of engineering, marketing and
analyst roles at companies such as FORE Systems, Bytex, Motorola and
RHK. ▶ The
Data Center Network: The Future Is Now Thomas Skybakmoen |
Sr Research Analyst Thomas
Skybakmoen works in Gartner's Application Strategy and Governance group
as a senior research analyst. His main focus is Managed File Transfer
(MFT). Mr. Skybakmoen has eight years of experience in the IT industry.
Prior to joining Research, he worked in Gartner's Client Support
organization for four years, where close collaboration with analysts to
further develop knowledge in IT, to participate and to co-author on
research has been an integral part. He has been an active member on
several e-mail distribution lists and taken an active part in areas of
research within Gartner. ▶ Making
File Transfer a Strategic IT Asset Edmund (Ed)
Thompson is
a vice
president and distinguished analyst in Gartner Research. His research
focuses on CRM, and he is the research leader for the CRM Strategy and
Implementation and Customer Experience Management topics. He researches
CRM strategy, implementation, CRM service providers, customer
experience and SAP CRM, and more generally covers CRM in Europe. Prior
to joining Gartner, he was a consultant at INTECO, where he worked in
strategy consultancy and market research. Previously, Mr. Thompson
worked at Software Sciences/Data Sciences, an independent software
vendor and system integrator based in the United Kingdom. John
Van Decker | Research VP
▶ Leveraging
electronic data & workflow to optimize financial processes
Dale
Vecchio | Research VP
▶ Mainframe
Modernization: Moving to Alternative Platforms
Leif-Olof Wallin |
Research VP Leif-Olof Wallin is a research
vice president in Gartner Research, where he advises enterprise clients
on all aspects of networking infrastructure and services. He is the
global key initiative lead for Mobile Enterprise Strategy within
Gartner and also the agenda manager of the associated research agenda.
His research has a special focus on enterprise mobility, where he pays
special attention to mobile application infrastructure, mobile
security, remote access, mobile device management and enterprise
sourcing of mobile applications.
▶ Mobile
Support's Biggest Challenge: Android - Supporting Mobile Users Ken
Weilerstein |
Research VP Ken
Weilerstein is a
research
vice president
specializing in document-related technologies. He closely tracks the
printer, MFP and electronic output industries. Mr. Weilerstein advises
Gartner's thousands of end-user clients on these subjects, helping them
make decisions and prepare their strategic plans. He also takes the
lead role in setting the agenda for print and related subject for
Gartner's end-user clients. Mr. Weilerstein speaks at Gartner
conferences and at other industry conferences, such as XPLOR.
Mr.
Weilerstein has 20 years of experience as a computer industry analyst
for printers and optical storage. Prior to joining Gartner, he was a
computer industry analyst for McGraw-Hill. His previous experience was
in technical documentation and sales.. George
Weiss |
VP & Distinguished Analyst
Mr. Weiss has been analyzing server and
operating system
trends for
Gartner since 1985. He leads Gartner's research and analysis in Unix,
Linux, open-source trends and the future of servers.Mr. Weiss has 30
years of overall experience in a variety of marketing and analyst
positions in the computer industry. Prior to joining Gartner, Mr. Weiss
held marketing positions at Elbit, General Instrument, AT&T
Bell Labs and ITT. He was also a consultant in the IT industry.
▶ Data
Center Fabric Solutions
Roberta Witty | Research
VP, Gartner
Roberta Witty is a research VP in Gartner Research, where she is part
of the Compliance, Risk and Leadership group. Her primary area of focus
is business continuity management and disaster recovery. Ms. Witty is
the role specialty lead for the Gartner for IT Leaders (GITL) business
continuity manager role. She is also a GITL Premier coach for Security
and Risk.
▶ Forward
Thinking With An Emergency Notification System Greg
Young is a research vice president in Gartner. His primary coverage
area is network security. Mr. Young has more than 20 years of
experience in IT security in product companies, and in both the private
and public sectors. He spent his military career in technology security
and was head of IT security for the Federal Department of
Communications. He received the confederation medal from the Governor
General of Canada for his work with smart card security, headed a large
security consulting practice, was chief security architect for a
security product company, and headed several large security consulting
practices. ▶ Next
Generation Firewalls - Bringing Order to Application Chaos Across and
Beyond the Enterprise Stanley
Zaffos|
Research VP Stanley Zaffos
is a
vice
president and research director in Gartner Research. His major areas of
responsibility include storage systems, emerging storage architectures
and technologies such as scale-out architectures and SSDs, cloud
storage, replication software, storage consolidation and storage system
pricing. Mr. Zaffos also helps clients develop storage strategies and
identify the organizational implications of deploying new storage
technologies into their environment. Mr. Zaffos held numerous marketing
positions during his 12 years with the Amdahl Corporation, most
recently as the storage strategy manager with responsibility for
developing an integrated product strategy for the S/390, Unix and
Windows storage markets. Previous assignments while at Amdahl included
building and managing the competitive analysis organization, launching
multiple processor and storage series, and defining future processor
market requirements. Before serving at Amdahl, Mr. Zaffos held a
variety of marketing and technical sales support positions with
ITEL/NAS, the forerunner of HDS, and worked as an engineer and
scientific programmer in the aerospace industry. ▶Drowning
in Data and Starving for Information Tim Zimmerman
is a
principal
analyst in Gartner Research. His research includes networking issues
focusing on wired and wireless local-area networking (WLAN)
technologies and vendors as well as RFID and ruggedized mobile devices. |
