Sponsor: HP Software and Solutions
Featured Analyst Firm: Gartner
Speakers: Will Cappelli, Kalyan Ramanathan, Victor Miller
Type: Audio (42 minutes)
Application performance has taken a central function in successful IT operations management. The role of application performance has grown and the need to manage internal and cloud applications is critical. That’s why more and more organizations are turning to Application Performance Management, or APM.
Join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from HP Software and Solutions, for an on-demand webcast available now as they share their insight on application performance management (APM) in 2010 and how best to manage your internal and cloud applications. Additionally, Victor Miller, Sr. Manager of Systems Management from Blue Cross Blue Shield of Florida (BCBS FL) will share his APM story, including why they implemented HP’s APM solution, the ROI they’ve achieved and where they’re headed next.
Why is APM so important now?
In this program you’ll hear Research Vice-President, Will Cappelli from featured analyst firm, Gartner, Inc., discuss application performance monitoring and how it requires coordinated decisions across five distinct dimensions of functionality: end-user experience monitoring; user-defined transaction profiling; application component discovery and modeling; application component deep-dive monitoring; and application performance management database capabilities. Mr. Cappelli will discuss in detail:
- Why is APM important?
- How Companies are using APM to solve business needs.
- Best practices to consider before deploying APM
- Managing your Application Portfolio – Do not attempt to manage everything
- Criteria organizations should use when selecting a tool or vendor
Join the conversation on APM today and recognize the benefits for your organization!
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About Kalyan Ramanathan, Director of Product Marketing for Business Service Management at Hewlett-Packard
Kalyan Ramanathan is the director of marketing for HP Software. In this role, he manages a suite of IT management solutions to manage application performance. Kalyan has over 20 years of experience in the IT software industry; he has extensive marketing and product management background and is well versed with the entire discipline of IT and data center management. Kalyan has a Masters in Computer Science and an MBA from Stanford University.
About Victor Miller, Sr. Manager Blue Cross Blue Shield of Florida
Victor Miller is currently a Senior Manager of Systems Management at Blue Cross Blue Shield of Florida. He manages the tool sets for Data Center Operations, Service Management, Event Management, Change Management, Configuration Management, and enterprise Provisioning. He has over 13 years of IT experience. Victor has been working with ITIL and Service Management for 8 of those years.
About Will Cappelli, Research VP, Gartner
Will Cappelli is a Gartner Research VP in the Enterprise Management area, focusing on automation, event correlation and fault analysis, management system architectures, and real-time infrastructure issues.
Mr. Cappelli most recently served as director of Research for EMEA at Meta Group and had previously held a variety of analyst and management positions at a number of major research firms, including Forrester/Giga Information Group, Ovum, New Science Associates and Real Decisons Corp.



