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Teleworking and Mobility in the 21st Century

Sponsor: Avaya
Featured Analyst Firm: Gartner
Speakers: Scott Morrison, Dilshad Simons, Kevin McPhee
Type: Video (33 minutes)


Admit it, being chained to your desk is so 20th century.

A recent Gartner study found remote workers to be more flexible in extending their working day, more responsive to business requests, and better able to communicate, than their office-based peers. In short, they’re more productive. Companies with an eye toward the future are turning to Unified Communications tools for their teleworkers and mobile workers. But what are these tools? And, what benefits do they deliver?

In this program, experts from featured analyst firm, Gartner, Inc. and Avaya, address those questions and more. Additionally, you’ll hear from Avaya customers who’ve turned to Unified Communications to meet their growing teleworking and mobile working needs. You’ll hear about why they selected Avaya and how their Avaya solution improved their business.

The bottom line is remote workers need a tailored communications environment that encompasses everything - applications, devices, connectivity, and support mechanisms. A well-executed Unified Communications plan does just that.

PLUS - A well-executed Unified Communications plan supports business continuity in cases of a pandemic or natural disaster when the office becomes unreachable or unusable.

PLUS - A well-executed Unified Communications plan supports green initiatives, reducing the impact on environment.

- Learn about intelligent communication solutions that can help your company achieve a marketplace advantage.
- Find out what more that one million businesses worldwide already know about IP telephony, contact centers, communications enabled business processes, and Unified Communications.
- Hear about a comprehensive service and support system that will enable your business to achieve superior results by designing, building, and managing your communications networks and applications.
- Discover how to leverage existing and new networks to create value and enhance business performance.
- Listen as the experts discuss a Unified Communications solution that provides an easily deployable and manageable method of reducing the costs of mobile and home-based workers.

Go now.

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About Scott Morrison

Scott Morrison is a research vice president in the Enterprise Network Services group of Gartner Research, focusing on the European enterprise communications network services market, including IP and MPLS network services, voice services, data center services, broadband services, and the regulatory environment, as well as taking global responsibility for video telepresence services and remote working. Prior to joining Gartner, Mr. Morrison ran the consulting group for a U.K. market development firm, MDI Ltd., and was previously director of market strategy with German service provider Telint Global and U.S. broadband technology vendor Narad Networks. Before that, Mr. Morrison ran operational consulting for Nortel Networks' broadband division, and was a project manager for triple-play services with U.K. cable operator Telewest. Mr. Morrison started his career in technology inward investment in Scotland.

About Dilshad Simons

Dilshad Simons is Vice President of Unified Communications Solution Marketing for Avaya. Prior to Avaya, Dilshad served in senior leadership roles in product marketing, R&D and business strategy at Sun Microsystems and at Microsoft Corporation. At Sun, she had P&L responsibility for the Collaboration software which included Sun's market leading Messaging Server and the award winning StarOffice product and its opensource community OpenOffice.org. She led Sun's push in the collaboration space with enterprise solutions. She was instrumental in driving Sun's server software to convergence with the Solaris Advantage Pack, which later became Sun Java Enterprise System. At Microsoft, Dilshad played a key role in the success of Microsoft Exchange with her work on press and analysts for the initial release of Exchange Server. In her earlier years with Microsoft, she was recognized for accelerating Microsoft’s business in Turkey that led to the establishment of Microsoft office in Turkey. Dilshad holds has a B.Sc. degree in Industrial Engineering from Bosphorus University in Istanbul, Turkey.

About Kevin McPhee

Kevin McPhee is Telecommunications Manager at LifeNet Health. Founded in 1982, LifeNet is the nation’s largest non-profit, full-service organ donation agency and biomedical tissue banking system. The longest accredited member of the American Association of Tissue Banks, it saves more than 350 lives each year. LifeNet’s mission is to improve the quality of human life through the provision of organs and tissue for transplantation and to serve the community by providing educational and support services that enhance the donation process. It currently helps more than 40 partners across the country facilitate the donation process, restoring health to millions both in the United States and abroad.

 


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