|
 |
Unlocking Innovation with Visibility. Control. Automation.™ Sponsor: IBM
Watch this program and discover a service management solution that ensures your IT operations support your business in an optimal way – by providing visibility, control, and automation. - VISIBILITY – Watch this program and discover a service management solution that provides you with the ability to see what’s going on in your business, what’s happening within the IT infrastructure, what’s happening with devices, utilization, and energy consumption, as well as what's going on from a line of business perspective. - CONTROL – Learn about a service management solution the provides you with the ability to manage your business, manage risk, be compliant with laws, regulation, internal policies, and service level agreements. - AUTOMATION – Hear about a service management solution that provides you with the ability to improve your business, improve service delivery quality at lower cost, automate the processes of service delivery within IT, and integrate across silos within the IT organization. In this program, leading experts from featured analyst firm, Gartner, Inc. and opinion leaders from IBM Tivoli break down the challenges of unlocking innovation in IT operations, explain how you can overcome these challenges by implementing a service management strategy, and show you how you can start to do so today. *** BONUS *** IBM Pulse 2008 *** Get your finger on the pulse of service and asset management. After watching this Webcast you’ll be more interested than ever in service management. So take the next step. Register to attend the premier service management conference in the industry, “IBM Pulse 2008.” At this event, held in Orlando, May 18 through 22, IBM and Tivoli Software will bring together everyone who has an interest in the service management space, whether it's information technology, enterprise asset management, or from a service provider perspective. There will be an open exchange of service management ideas and dialogue between 100 Tivoli customers, 350 Tivoli product developers, and over 4,000 attendees. Plus… at “IBM Pulse 2008,” LANCE ARMSTRONG will be there to provide motivational remarks and the Grammy award-winning band HOOTIE & THE BLOWFISH will be there to provide some nighttime entertainment. So take advantage of this great opportunity to learn, network, and have fun! Start with the Webcast and then register for “IBM Pulse 2008.” Go now. ********** About David Williams David Williams is a research vice president in Gartner Research's IT Operations and Enterprise Management team. Mr. Williams focuses on IT operations management, fault management, event correlation and analysis (ECA), and run book automation (IT operations process automation). Before joining Gartner, Mr Williams was vice president of marketing at AlterPoint, a pioneer of enterprise network configuration management products. Before AlterPoint, he was director of worldwide marketing at BMC Software and vice president of corporate marketing at IT Masters (acquired by BMC Software in April 2003). While working at IBM Tivoli, Mr Williams held a number of executive roles, including vice president of product strategy and product management responsible for Tivoli's $1.8 billion enterprise management portfolio. Prior to that he was IBM Tivoli’s director of corporate research and analysis. Mr. Williams’ other experience includes being research director for Gartner’s networked systems management service, European senior technologist for Unicenter at CA, and 10 years with Digital Equipment, where he held a number of roles, spanning computer operations, software services, software engineering, product management, and finally becoming the European systems and network product marketing manager. About Doug Brown Doug Brown is Vice President of Marketing for IBM Tivoli Software. In addition to leading Tivoli brand marketing, Doug also leads the marketing of IBM Service Management across all IBM business units. Doug has held several marketing executive positions at IBM at the Software Group level and in the WebSphere brand. He has also held several executive and leadership positions within Industry Marketing, in both IBM Software Group and IBM Sales & Distribution Finance Sector. He has extensive direct customer experience from holding several sales and sales management positions where he specialized in serving large enterprise clients. |
 |