Sponsor: Cognizant
Featured Analyst Firm: Gartner
Speakers: Ian Marriott, Dr. Ilan Oshri, Matt Havens
Type: Video (28 minutes)
In a recent survey of CIOs and CFOs from leading organisations across Europe, Cognizant and Warwick Business School investigated the value and contribution of Outsourcing to the business, beyond a one time cost saving. Key findings of the research indicated that although 33% of respondents view outsourcing as critical to their business, and over 60% planned to maintain or increase their outsourcing investment over coming months, less than half of CIOs and CFOs had actually tried to measure the Return on Outsourcing to their business.
You’re invited to an exclusive, on-demand Webcast presentation “Measuring the Effectiveness and Value of Outsourcing” available now. Our panel of experts assembled includes Matt Havens, Head of Consulting for Cognizant in Europe, Dr. Ilan Oshri, Associate Fellow, Warwick Business School, and Ian Marriott, Research VP from featured analyst firm, Gartner, Inc.
Tune in and learn the true value of outsourcing and how it can and should contribute significantly to your business. Gartner Research Vice President, Ian Marriott, from featured analyst firm Gartner Inc. gives an update on current European outsourcing trends, including the size of the European outsourcing market, the effect that the current economic climate is having on service delivery, and how companies are maximizing the benefits of outsourcing. Additionally, our panel will discuss:
- Measuring the impact of outsourcing
- Key findings revealed in an outsourcing survey
- Seven steps to successful outsourcing measurement
- What companies can do to achieve greater value from Outsourcing
Join your colleagues and learn how organizations can best position themselves to drive long-term value in outsourcing, measure its impact to the bottom line, and work strategically to a service provider to dramatically improve business performance. Available now.
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About Matt Havens, Head of Europe, Cognizant Business Consulting, Cognizant Technology
Matt Havens is a Principal and Director of Europe for Cognizant's Business Consulting Group based out of London. Matt has joined Cognizant in 2008, bringing over 16 years of experience at the intersection of information technology and business strategy.
Matt started his career with Andersen Consulting (now Accenture) where he specialized in technology-based business solutions around enterprise platforms and PMI in the energy and financial services sectors. Matt went on to be a leading e-Commerce and business strategist with The Boston Consulting Group, working on PMI, e-Commerce, process re-engineering, and value management with a variety of leading international clients in the US and Europe.
Matt worked at successful pan-European internet start-up, BuildOnline, before serving Fortune 500 clients in the US and Europe through his own IT and strategy advisory practice. Most recently, Matt was Head of Group Strategy with United Business Media where he played a key role in transforming the company from its print-publishing heritage to a leading-edge digital media company.
Matt has a Bachelor's degree in economics, magna cum laude, from Case Western Reserve University in Cleveland, Ohio, and an MBA from Harvard Business School in Boston, Massachusetts.
About Ian Marriott, Research Vice President, Gartner
Ian Marriott is a research vice president in Gartner Research, where he is responsible for the external service provider area. His focus is on outsourcing, with a particular emphasis on strategic sourcing and offshore outsourcing. Mr. Marriott leads Gartner's offshore research community, which focuses on IT and business process outsourcing, global sourcing and delivery models, emerging supply markets and best practices. He is a frequent speaker and presenter at numerous Gartner and external forums and events around the world, and he is extensively quoted in the national and international press.
About Dr Ilan Oshri, Associate Fellow, Warwick Business School
Dr. Ilan Oshri is the co-author of five books including The Handbook of Global Outsourcing and Offshoring, Outsourcing Global Services, Knowledge Processes in Globally Distributed Contexts and Standards-Battles in Open Source Software. His work was published in numerous magazines and journals including The Wall Street Journal, MISQ Executive, Communications of the ACM, IEEE Transactions on Engineering Management, European Journal of Information Systems, Journal of Information Technology, Management Learning, Journal of Strategic Information Systems and others. Ilan is a regular speaker in international conferences and a keynote speaker in corporate events and seminars. He is the European Editor of JIT and also the co-founder of the Global Sourcing Workshop.
