Sponsor: Fujitsu
Featured Analyst Firm: Gartner
Speakers: Eric Goodness, Bipin Badani, David Snow
Type: Video (26 minutes)
Increasingly CIO’s are spending more and more on telecom expenses and with different departments likely handling different parts of the expense management process (i.e. paying invoices, overseeing service contracts, tracking network inventory, managing billing disputes), the situation has become difficult to manage and is negatively impacting the enterprise bottom line.
You're invited to an exclusive, on-demand presentation "Learn how to drive down network costs using telecom expense management 2.0 metrics" available now.
Join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from Fujitsu, as they discuss new high performance telecom expense management (TEM) solutions that provide real time analysis and straight-through processing for all network orders and bills, persistently lowering the cost of all wireline and wireless network services. These experts will show you how to measure and benchmark your network financial management process using Gartner's TEM performance metrics and how to use them to evaluate and improve your ROI.
Traditional telecom expense management (TEM) approaches offered the same premise of saving some percentage of your budget by using that vendor’s tool to audit your billing. But, the results from these telecom expense management tools were often quite poor because in many cases the savings were not nearly as large as promoted. In many other cases, the early one-time savings were consumed by the on-going telecom expense management project costs. As a result, many enterprise early adopters are now rethinking telecom expense management.
Join your colleagues and learn how organizations are applying Enterprise Resource Planning (ERP) and Supply Chain Management concepts to voice and data network management, which can provide your organization with a complete financial picture of your network, on-demand. Learn how real-time reconciliation can drive real business results.
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About Eric Goodness, Research Vice President, Gartner
Eric Goodness is a Vice President in Gartner Research, where he is the Agenda Manager and customer lead for Managed Services in the Communications Sector. His research and advisory services focus on customer and vendor outsourcing and IT services issues surrounding business communications.
Prior to joining Gartner, Eric held senior positions within the communications outsourcing and IT services industry. His experience includes operations and field management, strategic planning and services marketing. In his most recent vendor position, Eric served as the senior manager of services marketing for Nortel Networks Global Customer Care and Professional Services organizations, where his duties included business planning, go-to-market strategies, practice development, field marketing, and sales and alliance programs for both Enterprises and Service Provider organizations. Other noteworthy roles included product marketing responsibilities for Nortel's (Bay Networks) ServiceLink service which was the first equipment manufacturer offered remote IT management solution (similar to Cisco's acquisition of Netsolve now known as Cisco Remote Operations Services). Eric also served as the Director of the Network Services business for Cabletron Systems. In that capacity, he directed a worldwide organization responsible for network engineering and design for Cabletron customers, installation project management and custom network service programs.
About Bipin Badani, Senior Vice President & Chief Information Officer of Fujitsu America
Bipin Badani is senior vice president and chief information officer of Fujitsu America. Prior to taking on this role on April 1, 2009, Mr. Badani was senior vice president and chief information officer for Fujitsu Computer Systems Corporation.
Mr. Badani joined Fujitsu in 1992 and is responsible for engineering operations, as well as product and service development for current and future technologies strategic to Fujitsu. He provides leadership and strategic direction for the planning and implementation of the Fujitsu technology infrastructure, business process re-engineering and enterprise applications.
Mr. Badani's 20 years of information systems management experience began at the Amdahl Corporation, where he held a variety of information technology roles for the company as well as leadership positions in the areas of corporate information system architecture, eCommerce and internet software applications, enterprise business ERP applications and new product introduction engineering.
Prior to joining Fujitsu, Mr. Badani was employed by Warner Music Group as vice president of software development and led the development of sales and marketing Internet applications, intranet-based applications, enterprise data warehouse, Oracle financials and PeopleSoft HRMS.
About David Snow, Vice President, Customer & Field Operations, Cerylion, Inc.
David joined Cerylion in 2003 to manage all client-facing activities for Cerylion's products and services. As one of the designers of CommADVISOR's metrics-driven implementation and workflow model, Dave and the CommADVISOR team have delivered new network financial management solutions for some of the world's largest enterprise voice and data networks.
David has a deep background in enterprise networks and applications. He joined Cerylion from PictureTel Corporation, where he was Executive Vice President of Worldwide Sales and Strategic Initiatives. He grew new visual collaboration product and service revenues by over $100M worldwide and helped lead the successful merger and integration with Polycom, Inc. in 2001. David created PictureTel's strategic alliance with Intel Corporation, resulting in Intel's equity investment and joint product development efforts that created PictureTel's award-winning iPower product line.
Prior to PictureTel, David worked for several Massachusetts and California enterprise software companies delivering mission-critical enterprise application deployments for companies such as American Airlines, AT&T, Dun and Bradstreet, Eastman Kodak, IBM, Sears and Xerox.
David has a Bachelor of Science in Finance and earned his MBA from Suffolk University.
