Featured Analyst Firm: Gartner
Speakers: Ray Barger, John Helms
Type: Video (17 minutes)
Every organization wants to be known as best in class. Far too many wrongly claim the distinction. When it comes to distribution, the label best-in-class can be claim by those who can document three achievements:
1 - All orders are filled off-the-shelf with all line items completed by the customer's request date
2 - All orders are filled with the greatest possible contribution to profit
3 - Targeted customer service levels are high enough to increase your market share
Of course it's not necessarily what you need to document, but how you achieve those distinctions. In this program, Gartner Analyst Ray Barger will highlight the strategic challenges which companies face building best in class distribution operations. John Helms, Vice President of Materials & Planning for The Hillman Group, will share how they overcame those challenges to become a best in class distribution organization.
About Ray Barger, Research Director, Gartner
Ray Barger, Jr., is a research director working in the Gartner Supply Chain Research group, with specific focus on industrial and aerospace and defense (A&D) supply chain best practices.
Before joining Gartner, Mr. Barger was director of Supply Chain at ViaSat, responsible for corporate supply chain strategy and execution, including strategic sourcing, supplier relationship management, procurement, warehousing, transportation/logistics, and compliance. The ViaSat wireless electronics design and manufacturing environment was 50% commercial (primarily B2B) and 50% government products, which were sourced via an Electronics Manufacturing Services (outsourced manufacturing) model. He led supply chain user implementations of Oracle Purchasing, iSupplier Portal, iProcurement and Advanced Planning Systems applications, as well as Agile Product Lifecycle Management and Product Cost Management applications. Mr. Barger was a Gartner and AMR Research client.
About John Helms, Vice President, Materials and Planning, The Hillman Group
John Helms is the Vice President of Materials and Planning at The Hillman Group in Cincinnati OH. John oversees the Purchasing, Planning, Inventory Control and Packaging functions for Hillman. The Hillman Group is a distributor of Hardware, Steel Shapes, Keys, Letters, Numbers and Signs for the retail market with over 75,000 SKU’s and 30,000 customers. John has served this industry for 29 years in various roles as Controller, Plant Manager, Director of IT and General Manager.