Topic: Business Process Management
Should Third-Party Maintainers Be Your First Choice?
Why are more and more large and medium sized companies turning to third-party maintenance providers these days to support their IT equipment? What benefits can a third-party provider offer? Can third party maintenance organizations provide high quality service and save your company a significant amount of money? Is third-party maintenance (TPM) right for your organization? And if so, how do you find the right third-party provider? Find out in this new program now.
Sponsor: Signature Technology Group, Inc.
Type: Audio (48 minutes)
Private cloud computing is a new and better way to organize and manage information technology resources and services – and a new and better way for a business to consume them and put them to work. What does that mean for a business? In a word, agility. What if you could more rapidly access and analyze information and make decisions? Innovate and launch new business capabilities faster? Scale business operations up or down as needed? Tap into new information and expertise, both inside the company and in the marketplace, on demand? And do all this while safeguarding sensitive information and other business assets? That would add up to genuine business agility. Private cloud can enable all of your company’s technology-dependent business processes to operate more efficiently, with faster cycle time, and at lower cost. Watch this new program and learn more about how your organization can benefit from private cloud computing. Go now.
Sponsor: EMC Corporation
Type: Video (18 minutes)
The Market Responsive CIO: IT's Role in Leading and Accelerating Change
Change represents an opportunity for growth. But you’ve got to be able to recognize this opportunity and you’ve got to be ready to respond. Accurate, timely, and relevant information is the enabler and the CIO is often the driving force to becoming market-responsive. Listen in as Ellen Kitzis, Research Vice President at featured analyst firm, Gartner, Inc., and Phil Parr, President and CEO of Hitachi Consulting Corporation, discuss how CIOs can ensure their competitive advantage by keeping their companies more responsive to market changes. In addition, these experts will break down the role IT plays in transforming companies into market-responsive leaders. Check out this new program now and learn more.
Sponsor: Hitachi Consulting Corporation
Type: Video (17 minutes)
Managing Service Delivery in Cloud and Virtualised Environments
What management disciplines and capabilities do you need to ensure highly virtualised environments, both on and off premise? How can you deliver cost savings and more agile service, while managing business risk? How do you automate both business process and resource tasks? And how can you optimise IT and non-IT assets in real-time for greater energy efficiency? To find out the answers to these questions, and more, join leading industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from IBM Tivoli Service Management, in this new program now.
Sponsor: IBM
Type: Video (22 minutes)
Beyond SIEM: The Next Generation of Security Management
Many of the largest data breaches of the past 10 years share a critical common characteristic. The organizations that were breached had the information they needed to stop the intruders before the breach happened. So the question is, how do you find that critical information in the mountain of data within your organization in time to act on it? The answer is a properly implemented Security Information and Event Management solution (SIEM). In this program leading experts from featured analyst firm, Gartner, Inc., and opinion leaders from Novell and Infosys, explore the emerging trends in SIEM and provide crucial advice on how to use SIEM to enhance your security and compliance programs. Watch now.
Sponsor: Novell, Inc.
Type: Video (39 minutes)
Improving Healthcare through Integrated Provider Management
As a health plan organization, how can you best engage with your customers, providers and members? How can you streamline and tailor your services and products to better serve your employer clients, members, and providers? How can you create and monitor performance-based provider contracts? How can you make your processes and information transparent and easily available? And how can you quickly adapt and roll out successful programs to a wider range of constituents? Check out this new program and hear industry experts from featured analyst firm, Gartner, Inc., provide answers to these questions and more. Go now.
Sponsor: Portico Systems
Type: Video (28 minutes)
Increase Business Responsiveness with SOA and EDA
In most organizations, business processes are started, stopped, or modified based on events. The ability to realistically model these processes in software is crucial for any organization that wants to respond to events faster. Service-oriented architecture (SOA) is a step in this direction, but adding event processing to your SOA, through an event-driven architecture (EDA), completes the move. Learn more about making the most of your SOA deployment with event-driven architecture in this new Webcast now.
Sponsor: InterSystems Corporation
Type: Video (18 minutes)
Would you like to increase your company's competitive advantage by 30 percent? Silly questions, right? Of course you would. The real question is how you can do this. And for more and more companies, the answer is marketing workflow technologies. Marketing workflow technologies integrate your marketing practices into your business systems and take advantage of technology innovation. And studies have shown that companies that invest in these technologies, can be as much as 30 percent more competitive in the markets they serve. And in today's economic times 30 percent more competitive is very difficult to pass up.
Of course, that brings us back to that big question – how do you can that advantage? We'll reveal that answer and more with two leading experts in this area. Go now.
Sponsor: Kodak
Type: Audio (41 minutes)
Turning CapEx into OpEx: Realizing the Future in Hosted/On-demand Solutions
Hosted solutions are an increasingly popular deployment option that reconciles the need for current technology with the limitations of capital expenditure budgets. The result is less up-front expense, shorter deployment times, and a faster time to ROI. Moreover, hosted solutions help enterprises, like yours, avoid technology obsolescence and boast multiple options, including dedicated hosting, managed services, and on-demand offerings.So how will this hosting shift affect customer service solutions? How are IT purchases being made today? And how will these paradigms change over the next few years? Check out this new program and hear the experts discuss the business and operational advantages of leveraging hosted solutions to drive revenue, decrease costs, and improve the customer experience.
Sponsor: Convergys
Type: Video (20 minutes)
The Right Information Governance Solution Can Make All the Difference
It didn’t take long for litigants and government investigators to realize that digital evidence, such as emails and electronic documents, often contains the most critical information that can make or break a case. Good information governance goes beyond simple archiving. Listen to industry experts from featured analyst firm, Garter, Inc., and opinion leaders from EMC Corporation and Fulbright & Jaworski, as they discuss how you can cut your organization’s eDiscovery costs, storage requirements, and backup windows in half with a flexible portfolio of integrated e-mail management, eDiscovery, and archiving products.
Watch this new program now and learn more.
Sponsor: EMC Corporation
Type: Video (39 minutes)
Easy and Cost Effective Disaster Recovery
With ever-evolving business and regulatory mandates, having a disaster recovery plan in place is fast becoming a requirement for every organization. Interest in disaster recovery is on the rise across just about every vertical market and new technologies are making the implementation of appropriate solutions easier and more cost-effective. But companies, like yours, have a lot of questions as they look to implement or upgrade their disaster recovery plans. In this program, John Morency, Research Director at featured analyst firm, Gartner, Inc., and Eric Burgener, Senior Vice President of Product Management at InMage Systems, will address those questions and look at the disaster recovery challenges and how to address them. Watch this new program now and learn more.
Sponsor: InMage
Type: Video (34 minutes)
Traditional backup technologies were not built for the Cloud Computing era or to serve company infrastructures such as remote offices, mobile users and virtual servers. That's why IT leaders, like yourself, must significantly shift backup and recovery strategies. But how? How do you change your backup and recovery strategy to keep pace with your current backup and recovery needs? How do you find the right solution at the right cost to meet your backup and recovery needs? Find out in this new program now.
Sponsor: Asigra Inc.
Type: Video (22 minutes)
Preemptive Strike: Take the Offensive with Application Security Testing
Even if you have strong security for your networks and your data center, it doesn’t mean that what runs on that network or accesses that data center is secure. More and more companies these days are realizing the need for application security. And these same companies are finding that a key element of successful application security is application security testing. But where do you turn to find the right application security testing tools for your company? What is dynamic testing versus static testing? And where is this market headed? To get the answers to these questions, and more, watch this new program now.
Sponsor: Ounce Labs, an IBM Company
Type: Audio (49 minutes)
Cybercrime attacks are becoming more targeted. Criminals are going after critical business and identity data because that’s where the money is. So how do you effectively protect and manage your enterprise? Enterprises that cannot correctly answer that question face the loss of money, their competitive advantage and the trust of their clients and prospects. But what is the right answer? What best practices should you follow? And where do you turn to find the right security solution to thwart the threats of today and tomorrow? Find out in this new program now.
Sponsor: Symantec Corporation
Type: Audio (27 minutes)
How Enterprise Mobility is Transforming the IT Service Desk
The complexities brought on by mobile workers can actually present an opportunity for the IT service desk to become a more strategic part of the business. By implementing a remote support solution purpose-built for meeting the challenges presented by the mobile workforce, your IT service desk can more closely align with your business. In this program, Terrence Cosgrove, Senior Research Analyst at featured analyst firm, Gartner, Inc., and Lee Weiner, Director of Products at LogMeIn, Inc., will look at the changes that mobility is creating for the knowledge worker, the effect on the IT help desk, and more importantly, how your enterprise can best address these challenges and reap the benefits. Go now.
Sponsor: LogMeIn, Inc.
Type: Video (24 minutes)
You’re invited to an exclusive, on-demand presentation “The value of integration” available now. Our panel of experts assembled from featured analyst firm, Gartner Inc. and SAP will examine new CRM requirements and offerings that bring an end to traditional integration pain points of IT and CRM professionals, showing that companies can be more effective and save significantly by selecting a natively integrated CRM system, where components are designed to work together right from the start.
Sponsor: SAP
Type: Video (16 minutes)
Businesses today have global supply chains and global sales channels, but what’s often missing is global HR - systems that control, manage, and support their people globally. In today’s global marketplace, can your company produce a worldwide headcount at a moment’s notice? Are you able to identify your key employees and take advantage of their talent worldwide? If not, then check out this new program and hear industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from Meta4, discuss the HR challenges that global companies like yours face today, and more importantly, the solutions you can use to solve these concerns. Go now.
Sponsor: Meta4
Type: Video (28 minutes)
On-Demand Solutions for Effective Oversight of Strategy and Risk
The crisis that blew apart the economy has put a spotlight on how companies handle risks. Increased scrutiny from lawmakers, regulators, credit rating agencies, the media, shareholders, and the public at large, has led senior managers, like yourself, to closely examine how to best gain the visibility and insight needed to make decisions across your organization; how to weigh risk with respect to goals and performance; and how to have full confidence that at any moment, risks are properly being mitigated. But how do you do all this with constrained budgets? How do you do all this in a way that is not complex or confusing? Join French Caldwell, Research Vice President at featured analyst firm, Gartner, Inc., and Roland Mosimann, Co-Founder and CEO of Aline, as they offer practical thoughts on how to successfully build an enterprise risk-management solution. Go now.
Sponsor: Aline
Type: Video (25 minutes)
Your Domain is Your Business Identity – Protect It!
A reliable and accurate Domain Name System (DNS) is critical in today’s online environment. While organizations spend vast sums of money to make sure their data centers are always accessible by deploying redundant networks and ensuring high availability for their servers and storage, little attention is given to a company’s DNS because its importance is often overlooked. Moreover, a DNS problem is more than an IT problem; it quickly becomes a business problem. Watch this exclusive, on-demand presentation now.
Sponsor: Nominum
Type: Audio (25 minutes)
Managing Enterprise Data with Windows on Itanium-based Systems
Today's data centers are more complex and harder working than ever before. For the mission-critical applications that drive your business, your data center hardware and software must deliver the utmost in capability and reliability. Join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from Microsoft, Intel, HP and the Itanium Solutions Alliance to review the IT advantages afforded by Microsoft Windows and Intel Itanium-based servers. You'll learn about consolidation strategies, mainframe migration paths, SQL Server scalability and other key benefits enabled by this uniquely powerful hardware-software combination. Go now.
Sponsor: Itanium® Solutions Alliance
Type: Video (16 minutes)
How to Protect Your Confidential Information
Your mission, should you choose to accept it… Protect your organization’s confidential information, manage the ever-growing array of vanishing perimeters, safeguard against the increasing risk of exposure due to data loss, and keep your business operating as usual. Sounds like a job for Data Loss Prevention (DLP). But what is DLP? What benefits does it offer? And what challenges does it present? We'll address those questions, and more, with two leading experts on DLP, Paul Proctor, VP Distinguished Analyst at featured analyst firm, Gartner, Inc., and Francis de Souza, Senior Vice President at Symantec Corporation. They'll reveal how your company can best harness the benefits of a data loss prevention strategy and how you can determine the right DLP solution for your company's needs. Watch this new program now and learn more.
Sponsor: Symantec Corporation
Type: Video (30 minutes)
Leveraging Identity and Access Management Governance to Manage Business Risk
Identity and Access Management (IAM) governance enables you to converge the investments you’ve made in your identity and access management infrastructure with your business lines of applications, so that you can look at them consistently and holistically, in order to manage enterprise risk. IAM governance provides an end-to-end view of the individuals in your organization, as well as the roles and the responsibilities they have. IAM governance provides the compliance and audit mechanisms to create transparency to your organization and your auditors, to ensure that the assets that are under their control are being managed judiciously and effectively. Check out this new program and hear leading experts from featured analyst firm, Gartner, Inc., and opinion leaders from IBM, reveal the principal elements of IAM governance and the best practices to help you be successful in your IAM governance deployment. Learn more in now.
Sponsor: IBM
Type: Video (29 minutes)
Accelerating Business Applications with Solid-State Storage
Hard disk storage is no longer feasible in today’s demanding business climate. Further, where once solid-state storage was not an option for enterprises because of cost concerns, solid-state storage technology, which is based on NAND flash, closes the gap between processing power and traditional storage, delivering a new type of application centric storage for database, application and system administrators. The result is a world of possibilities for performance-starved applications. Join the experts as they discuss the wide range of benefits that solid-state storage solutions can yield for your enterprise and, most importantly, how to determine the right solid-state storage solution for your business-critical needs.
Sponsor: Fusion-io
Type: Video (28 minutes)
Modern backup approaches that employ a unified architecture and innovative disk-based backup methods can deliver dramatic operational efficiencies, simplify recovery and help you control storage costs. Watch this new program now and learn more. Join Dave Russell, Research Vice President at featured analyst firm, Gartner, Inc., as he uncovers the benefits of modern backup approaches, discusses their impact on data recovery, and outlines how to leverage a unified architecture to optimize the use of storage to simplify the data capture process. Watch now.
Sponsor: CommVault
Type: Video (13 minutes)
Simplifying Retention Management - the key to lower storage cost, compliance and disaster protection
As your data grows, so do the legal, regulatory and business requirements that go along with properly retaining this digital information. And all of that brings up questions regarding long-term retention versus backup and short-term system recovery, questions on how to meet legal and regulatory requirements, and questions about how to manage the operating costs and power requirements for the data that needs to be stored for many years. Join the experts as they provide answers to these questions, take a look at retention management best practices, and introduce a cost effective solution that simplifies long-term data retention and automates compliance and disaster protection.
Sponsor: ProStor Systems Inc.
Type: Video (27 minutes)
Given today's tough economic conditions, CIO's and business executives alike are embracing video conferencing more than ever. Enterprise organizations are being tasked to do more with less, cut costs and consolidate operations but also needing to improve employee collaboration and customer service. Enterprises recognize the importance of visual communication and need to be able to conduct collaboration sessions between PC based devices located outside the corporate network and within their own conference rooms. Further these rich media connections need to be reliable, easy to launch both inside the company and for employees working on the road and of course, low cost. Learn more now.
Sponsor: Applied Global Technologies
Type: Video (16 minutes)
Application Performance Management: Optimizing the Economics of Web Transactions
Application Performance Management Success Rule #8 – Provide a unique view of the information to every stakeholder. Want to learn the other seven Application Performance Management rules of success? Then check out this new program and learn how to achieve true performance and availability management for your mission critical, revenue-generating applications.
Sponsor: CA
Type: Video (34 minutes)
Lean IT: Innovations in Managing Service Quality
Interested in overcoming the challenges associated with managing transformational technologies such as virtualization and cloud computing? Want to hear expert recommendations on how to manage your complex IT environments? Then join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from CA as they show you how to solve your service assurance challenges with a very modern, very different approach that takes a top-down position to the service assurance problem.
Sponsor: CA
Type: Audio (24 minutes)
Meeting Core Challenges for Government IT in 2009
Join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from CA, as they examine Project Portfolio Management and the investment strategies that government agencies can take to overcome the challenges of reduced budgets, increased accountability requirements, and more stringent levels of mandated reporting. Watch this new program now and learn more.
Sponsor: CA
Type: Video (32 minutes)
Optimize your IT Costs with Automation – A Strategic Outlook
Profitable companies are turning to IT Automation to cut costs, streamline processes, and maintain, or better yet, improve their service levels.
But what is IT Automation? What benefits does it offer? What challenges does it present? And where do you turn to find the right IT automation solution for your needs? To find out the answers to these questions, join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from CA, as they discuss the business advantages that automation can generate.
Sponsor: CA
Type: Video (46 minutes)
Transformation of Identity and Access Management: How DLP Changes the Game
Identity and access management solutions allow you to manage entitlement across your organization and protect access to crucial information. But what if you also had visibility that allowed you to analyze and understand how this information is being used or stored in your organization? How would that change the game for you? Would it enable you to handle the risks of data loss and misuse more accurately, economically and efficiently? Find out in this new program now.
Sponsor: CA
Type: Audio (24 minutes)
Learn how to drive down network costs using TEM 2.0 metrics
Voice and data networks have grown to become the central nervous system for virtually every enterprise. Network financial management has also grown past the legacy audit and recovery approach that underlie current tools. New, high performance telecom expense management solutions provide real-time analysis and straight through processing for all network orders and bills, persistently lowering the cost of all wireline and wireless network services. Eric Goodness, Research Vice President at featured analyst firm, Gartner, Inc., will show you how to measure and benchmark your network financial management process using Gartner’s TEM performance metrics, and how to use them to evaluate and improve your ROI.
Sponsor: Fujitsu
Type: Video (26 minutes)
Transform your Multi-Channel Customer Experience: Advantages of Customer
You're invited to an exclusive, on-demand Webcast presentation “Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management” available now. Our panel of experts assembled from featured analyst firm, Gartner Inc. and Pitney Bowes Business Insight will examine how an integrated Customer Communications Management strategy and technology solution enables businesses to create, manage and deliver multi-channel communications with greater personalization, control, and efficiency.
Sponsor: Pitney Bowes Business Insight
Type: Video (24 minutes)
Are you working to reduce costs or increase security at the endpoint or network level? If so, then let industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from IBM Security, show you how to protect your company from the latest breach, meet compliance regulations, and reduce your overall security costs. You'll hear about the areas where industry convergence can work to your benefit. And you'll get the strategic advice you need on how to present your security strategy to your CEO.
Sponsor: IBM
Type: Video (34 minutes)
Virtualization: The State of Trends & Technologies
Virtualization represents a huge opportunity to gain data center efficiencies and rapid payback on IT investments. That's why server consolidation is such a popular first step for organizations looking to explore the benefits of virtualization. But now that consolidation has become somewhat routine, what's next? Where is the next opportunity for virtualization efficiencies? Find out in this new program now. Hear trusted advisors from featured analyst firm, Gartner, Inc., and opinion leaders from Intel Corporation discuss current virtualization trends from consolidation to agility to the cloud.
Sponsor: Intel Corporation
Type: Video (14 minutes)
Delivering Effective IT Service Management
IT Service Management (ITSM) provides visibility into processes, assets and their relationships; provides control to better manage processes, risk and compliance; and provides automation so that your business can be agile and respond faster to competitive threats and market demands. In short, ITSM allows you to free up your resources while not compromising user satisfaction or operational controls. Watch this new program now and learn more about how your organization can benefit from ITSM.
Sponsor: IBM
Type: Video (22 minutes)
The Value of Performance
Good performance management enhances enterprise-wide compliance, accountability and transparency. And although performance management solutions are affordable, many organizations still rely on collections of disconnected spreadsheets that tend to be labor-intensive, error-prone, and difficult to manage. Do you? Join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from Envision Credit Union as they explore the use of performance management and spreadsheets.
Sponsor: Cognos Software
Type: Video (32 minutes)
Be an IT Hero: Proven Approaches to Efficiency
Check out this new program and hear experts reveal proven approaches to help you build a more efficient data center. Learn about three storage technologies that will help you cut power and cooling costs and reduce your overall number of disk drives. And find out how leading global organizations have gained significant benefits by adopting a more cost-effective way to manage their enterprise storage needs.
Sponsor: Compellent
Type: Audio (30 minutes)
Embrace Fast Process Innovation to Achieve Business Success
In order to survive in the current economic climate, your organization needs to embrace process innovation, react faster, anticipate more effectively and implement change as quickly as possible. Check out this new program to hear leading experts from featured analyst firm, Gartner, Inc., and process innovation experts from Cordys explore how next generation business management solutions can dramatically improve the speed of change, fundamentally altering the way you innovate your business operations.
Sponsor: Cordys
Type: Audio (43 minutes)
IT Asset Disposition: For a Successful Future, Secure Your Past
How do you efficiently dispose of obsolete or retired IT assets? What is the best way to handle the data security on those IT assets? And what is the most ecologically friendly method of dealing with e-scrap? The answer is IT Asset Disposition. IT Asset Disposition (ITAD) is a set of processes surrounding the redeployment and disposal of surplus and obsolete assets. To learn more about how your organization can benefit from ITAD, join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from HiTech Assets, Inc., as they offer proven and successful ITAD strategies and outline what to look for in a trustworthy IT end-of-life specialist.
Sponsor: HiTech Assets, Inc.
Type: Video (31 minutes)
Industrial Strength Processes in the Modern Age
What's the price tag for innovation? Well, that depends on the servers you choose. And regardless of whether its distributed or mainframe technology, you have to look beyond the purchase price to the total cost of ownership and throughput. Do your servers give you muscle and security, or does adding new capabilities chip away at your capacity and increase risk? If server migration is on your to-do list, there's an easy and cost-effective way to swap chaos and complexity for flexibility and control.
Sponsor: IBM
Type: Video (46 minutes)
Reducing costs and improving service with Business Service Management
Leading companies have discovered that the secret to better IT is to have a business perspective. More and more companies are turning to business aligned IT, also known as Business Service Management, or BSM, to gain operational efficiencies and increase business service availability. Join Debra Curtis, Research Vice President at featured analyst firm, Gartner, Inc., and Lloyd Hopkins, CEO of Interlink Software, as they look at how business service management can help your company reduce IT outages, minimize the risks associated with IT changes, lower your overall IT costs, and improve service availability and quality.
Sponsor: Interlink Software
Type: Video (19 minutes)
Data Center, the Enterprise and Asset Management
Check out this new program and hear industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from LaSalle Solutions and Panduit discuss how consolidation and virtualization efforts can improve your organization's ability to track IT assets. Plus, you'll learn how an optimized physical infrastructure can reduce your risks and operating expenses.
Sponsor: LaSalle Solutions
Type: Video (29 minutes)
Delivering rapid ROI through an enterprise class Business Process Management Suite
Join the experts as they show you how to manage your IT strategy so that you're able to meet the short term pressures of today and are in an optimum position once an upturn in the economy arrives. These experts will also discuss the technologies and approaches that provide the best return on investment. And they will outline what Gartner believes are the key drivers in the Business Process Management Suite (BPMS) market today, and what the key drivers are going to be as the market evolves over time and reaches a level of maturity.
Sponsor: Microgen
Type: Video (22 minutes)
Do more with less with an adaptive SOA strategy: increasing efficiency through process flexibility
Leading companies are gaining operational efficiencies and business agility through adaptable, reusable business processes and services built on a truly flexible service-oriented architecture foundation. These companies demand solutions that allow them to build, deploy, and manage SOA with a comprehensive and pre-integrated SOA platform, closed loop governance, extreme performance and scalability, and integrated security. Check out this program and hear experts examine the drivers for SOA adoption and the best practices for finding the right solution and gaining the full benefits of SOA.
Sponsor: Oracle
Type: Video (40 minutes)
Enterprise 2.0: Next Generation Portals and Content Management
At the heart of Enterprise 2.0 is this idea of using new technologies to empower people to come together, interact in informal ways, and through those interactions create business value. Enterprise 2.0 is the next generation of portals and content management. Enterprise 2.0 is socialization. And while collaborating communities are not a new concept, what is new is the idea of a collaborative community supported by technology. To learn more about the impact Enterprise 2.0 can have on your organization, watch this new program now.
Sponsor: Oracle
Type: Video (35 minutes)
Wharton Business School Raises the Bar Again with an Innovative, Eco-friendly, Smart MFP Printing
When the Wharton School of Business, HP, and Pharos Systems partnered to install Smart MFPs (multifunction printers) on campus, the students found them so easy to use that they queued up four times as many print jobs but printed only half. In fact, over 2 million pages of what would have been wasted printouts were eliminated. Innovative? Yes. Eco-friendly? Definitely! Join Don Dixon, Research Director at featured analyst firm, Gartner, Inc., as he examines the positive outcome of adopting Smart MFP technology and why it's a prime example of green printing.
Sponsor: Pharos Systems, Inc.
Type: Video (38 minutes)
Generate Savings Now: The Advantages of Telecom Expense Management
Why is telecom expense management (TEM) gaining importance today? What return on investment can your company expect from TEM? Interested in learning helpful tips for making the business case for TEM and the best strategies for near and long-term savings? Check out this new program and hear Eric Goodness, Research Vice President, at featured analyst firm, Gartner, Inc., and Rick Valencia, Chairman and Founder of ProfitLine, Inc., outline how you can utilize TEM for all your fixed and mobile telecommunication services.
Sponsor: ProfitLine, Inc.
Type: Audio (24 minutes)
BI and Analytics: Does Excellence Always Equal Expensive?
Business intelligence is one of the most strategic initiatives in your organization. But if your organization is like most others, you're dealing with infrastructures that can't scale to the rising number of users, the ever-growing volume of data, and the increased complexity of analytics needs. Something has to change. Check out this new program and hear industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from Sybase Inc., outline how to deliver analytics and Business Intelligence (BI) excellence to your business and how to meet service level agreements, in terms of speed of access to the right information.
Sponsor: Sybase Inc.
Type: Video (21 minutes)
The Convergence of Endpoint Security and Management
Many of today's successful organizations are converging their security and operations management to overcome the increasing challenges of the threat landscape. But what efficiencies do these organizations gain by merging these disciplines? Is it right for your organization, and if so, how do you get started? In this program, leading experts from featured analyst firm, Gartner, Inc., and opinion leaders from Symantec Corporation look at the convergence of security and operations management and discuss why more and more companies are focusing on an integrated approach to reduce costs and manage complexity.
Sponsor: Symantec Corporation
Type: Video (18 minutes)
Mobility in Manufacturing: Optimizing and Impacting Your Operations
With an effective mobility strategy in place, data is available where ever it is needed, assets are more efficient, and money is saved. Field workers are able to receive focused messages on mobile computers. Improvements to business process occur faster. And maintenance costs are reduced. But what are the key components of an effective mobility strategy? What steps should you take before implementing a mobility strategy? For the answers to these questions and more, join Michael King, Research Director, at featured analyst firm, Gartner, Inc., and Don Frieden, VP of Mobile Solutions at Wonderware as they discuss the impact the latest mobile and wireless technologies can have on your operations.
Sponsor: Wonderware
Type: Video (19 minutes)
The Crucial Customer Touch Point: Field Service in a Tight Economy
Field service is a customer touch point that is often overlooked. But the growth of mobile technologies has led to a growth in the number of available solutions that make field service operations more effective, efficient and cost-effective (which is important in today's economy). Check out this new program and let leading experts from featured analyst firm, Gartner, Inc., and industry leaders from Astea International, Inc., show you how to improve your field service operations, the technologies and solutions that will trigger these improvements, and how to determine the right solution for your field service needs.
Sponsor: Astea International, Inc.
Type: Video (33 minutes)
Battling Back Against a Down Economy: Remote Support Technologies.We're living in a world where everyone is outside the firewall. Further, tools like LAN-based remote control were designed for an internal user base that has largely left the building. But, these users and clients still need support, and explaining a technical fix over the phone still remains painful. So how do you find the best technologies to help your remote users and clients? How do you determine which technologies are best for your organization? Find out in this new program now.
Sponsor: Bomgar Corporation
Type: Video (28 minutes)