Topic: Outsourcing
Many successful, multinational corporations are consolidating and streamlining their HR and payroll processes across regions, business units and technology platforms. Is global HR and payroll outsourcing right for your organization? Join leading experts from featured analyst firm, Gartner, Inc., and opinion leaders from ADP, in a new Webcast which examines the ways in which your organization can achieve your global HR outsourcing goals, and the attributes and capabilities you should look for when evaluating providers.
Sponsor: Automatic Data Processing, Inc.
Type: Video (24 minutes)
Secrets to Successful Sourcing Partnerships
Join leading experts from featured analyst firm, Gartner, Inc., and opinion leaders from Dimension Data as they break down the key stumbling blocks that companies and service providers encounter when negotiating and executing managed services deals. More importantly, they’ll reveal the tactics to mitigate or avoid those stumbling blocks.
Sponsor: Dimension Data
Type: Audio (30 minutes)
Discover how to reduce your organisational costs by transforming your print strategy
Organisational costs can be reduced by re-examining your current print strategy. Join leading experts from featured analyst firm, Gartner, Inc., and opinion leaders from Canon as they reveal the benefits of utilising a managed print service, and show you how to determine the right managed print service for your needs. In this new program, you'll learn how two foremost organisations successfully transformed their print strategy. You'll discover how they removed the burden of print. And you'll hear about the steps they took that allowed them to focus more on their core business activities.
Sponsor: Canon Inc.
Type: Video (25 minutes)
Cloud Computing benefits for mid-size enterprises
Cloud computing is the mother of all buzzwords today. You need to understand what it is, what it means, and how it affects your business. Join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from IBM, as they share their unique perspective on how mid-size enterprises, like yours, can benefit from cloud computing. In this program you’ll hear David Cearley, VP & Gartner Fellow discuss how cloud computing changes the way enterprises approach technology. With cloud computing, you don’t have to focus on buying and installing hardware and software. Instead, you can offload some of that responsibility to a provider that deals with all the details behind the scenes.
Sponsor: IBM
Type: Video (22 minutes)
Measuring the Effectiveness and Value of Outsourcing
In a recent survey of CIOs and CFOs from leading organisations across Europe, Cognizant and Warwick Business School investigated the value and contribution of Outsourcing to the business, beyond a one time cost saving. Key findings of the research indicated that although 33% of respondents view outsourcing as critical to their business, and over 60% planned to maintain or increase their outsourcing investment over coming months, less than half of CIOs and CFOs had actually tried to measure the Return on Outsourcing to their business. You’re invited to an exclusive, on-demand Webcast presentation available now. Tune in and learn the true value of outsourcing and how it can and should contribute significantly to your business.
Sponsor: Cognizant
Type: Video (27 minutes)
MexicoIT: The Nearshore Package
Mexico is a top 5 destination for nearshore/offshore services, according to a recent Gartner study. But why? Why is Mexico becoming such a popular choice for sourcing? What advantage can Mexico offer over more traditional sourcing destinations like India, China, or Eastern Europe? And what role does MexicoIT, the partnership between the government and private sectors, play in enhancing Mexico as a sourcing market? Find out in this new program now.
Sponsor: CANIETI
Type: Video (20 minutes)
Should Third-Party Maintainers Be Your First Choice?
Why are more and more large and medium sized companies turning to third-party maintenance providers these days to support their IT equipment? What benefits can a third-party provider offer? Can third party maintenance organizations provide high quality service and save your company a significant amount of money? Is third-party maintenance (TPM) right for your organization? And if so, how do you find the right third-party provider? Find out in this new program now.
Sponsor: Signature Technology Group, Inc.
Type: Audio (48 minutes)
Improving Healthcare through Integrated Provider Management
As a health plan organization, how can you best engage with your customers, providers and members? How can you streamline and tailor your services and products to better serve your employer clients, members, and providers? How can you create and monitor performance-based provider contracts? How can you make your processes and information transparent and easily available? And how can you quickly adapt and roll out successful programs to a wider range of constituents? Check out this new program and hear industry experts from featured analyst firm, Gartner, Inc., provide answers to these questions and more. Go now.
Sponsor: Portico Systems
Type: Video (28 minutes)
Turning CapEx into OpEx: Realizing the Future in Hosted/On-demand Solutions
Hosted solutions are an increasingly popular deployment option that reconciles the need for current technology with the limitations of capital expenditure budgets. The result is less up-front expense, shorter deployment times, and a faster time to ROI. Moreover, hosted solutions help enterprises, like yours, avoid technology obsolescence and boast multiple options, including dedicated hosting, managed services, and on-demand offerings. So how will this hosting shift affect customer service solutions? How are IT purchases being made today? And how will these paradigms change over the next few years? Check out this new program and hear the experts discuss the business and operational advantages of leveraging hosted solutions to drive revenue, decrease costs, and improve the customer experience.
Sponsor: Convergys
Type: Video (20 minutes)
Disrupting the Enterprise Networking Status Quo
There is a definitive shift in the buying patterns of enterprises as they closely examine their infrastructure and their vendors, to find opportunities to improve network performance, decrease power consumption, and reduce vendor lock-in without paying a premium for those solutions. IT organizations that are focusing on requirements first and vendor relationships and solutions second are, in many cases, able to recognize 30% to 50% capital purchase price savings by seriously considering and adopting secondary vendors. You're invited to an exclusive, on-demand presentation " Disrupting the Enterprise Networking Status Quo." Learn more now.
Sponsor: 3Com
Type: Video (27 minutes)
Innovative Industry Leaders Adopting Contact Center Infrastructure as a Service
Innovative leaders such as Overstock.com and Aon Consulting have moved from on-premise contact centers to contact center infrastructure as a service to maintain their competitive advantage. But what is contact center infrastructure as a service (CCIaaS)? And, more importantly, can your organization reap the same benefits as these industry leaders? Find out in this new program now. In this program, Drew Kraus, Research Vice President at featured analyst firm, Gartner, Inc., looks at what’s driving innovative companies to move to contact center infrastructure as a service and how your company can find the right solution and the right provider for your contact center needs. Go now.
Sponsor: Echopass
Type: Video (32 minutes)
Outsourcing the data centre to a carrier neutral data centre operator in Europe
Does your organisation need to drive down the cost of your IT environment and drive up the reliability and quality of your service? Then watch this new program and learn how to accomplish this by outsourcing your data centre. Choosing the right data center provider to host your mission-critical Web, IT, and Internet infrastructure is crucial. And as your data center needs grow, you need to know that your provider can scale with you. Join the experts as they take a look at how some of today's most successful organizations are wrestling with and overcoming the challenges of an ever-growing array of data management headaches, storage concerns and recovery needs.
Sponsor: TelecityGroup
Type: Video (18 minutes)