Topic: User Interface Technologies
Achieve Both PCI Compliance & Web Security
Good security ensures compliance. But compliance doesn’t always ensure security. So how do you attain both? Please join Avivah Litan, Research Vice President from Featured Analyst Firm, Gartner, Inc., as she discusses the topic of PCI Compliance in an on demand Webcast available now. Ms. Litan’s area of expertise includes financial fraud, authentication, identity theft, fraud detection and prevention applications and other areas of information security and risk. She also covers payment systems and financial flows in the business-to-consumer and business-to-business markets. Joining Ms. Litan is an industry expert from Akamai Technologies, Neil Cohen, Director of Product Marketing APS/Site Products. Topics to be discussed include the best practices for addressing and overcoming today’s PCI compliance challenges. Most importantly, our experts will show you where to turn to find the right solution for your needs.
Sponsor: Akamai Technologies
Type: Audio (36 minutes)
From Systems to Solutions: Leveraging the social Web to achieve online success
With the evolution of the social Web, your online strategy needs to move beyond basic information delivery. You need to provide your Web audience with an opportunity to interact, an opportunity to communicate, and an opportunity to engage in dialogue. In short, you need to create a real-time relationship with your Web audience that allows them to learn, communicate, and share information. So how do you do this? In this program industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from NASDAQ OMX, and Ektron, Inc., discuss how organizations of all sizes are rethinking their overall online strategy to leverage today's Web to meet and exceed the needs, wants, and demands of their site visitors. To achieve success in your organization through the social Web, check out this new program now.
Sponsor: Ektron, Inc.
Type: Video (26 minutes)
Knowledge Unleashed: Using Customer Intelligence to Move the Needle
You’ve captured customer data through your CRM, ERP, BSS/OSS, billing and legacy systems, but are you best using that data to deliver a personalized and dynamic experience across your self-service, assisted-service and proactive service channels? Join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from Convergys as they uncover the secrets to unlocking your customer data and improving your customers’ experience. Watch this new program now.
Sponsor: Convergys
Type: Video (27 minutes)
End-to-End Enterprise E-Commerce
Today's e-commerce platform reaches well beyond buying; it must be integrated into the buying experience. It must encompass the sell side and the supply side. It must tie into your physical facilities, shipping processes, finance, and on and on. And your e-commerce platform cannot be one size fits all. Can it seamlessly move into new markets and geographic regions? Can it effectively reach each of your customers segments on their terms and target their needs? In this program, leading experts from featured analyst firm, Gartner, Inc. and opinion leaders from Intershop, reveal what your e-commerce platform should truly entail and how you can determine the right solution for your particular business needs.
Sponsor: Intershop
Type: Audio (25 minutes)
CRM as an enabler to building a customer-centric enterprise
Twitter… Facebook… Dynamic trends in society and new advancements in technology are empowering your customers to access a greater amount of information and formulate and share their opinions faster. As a result, your relationship with your customers largely depends on your ability to create customer-centric strategies that give your customers a greater voice. Watch this new program and learn how to adapt your CRM approach to address today's social customer. Go now.
Sponsor: SAP
Type: Video (19 minutes)
The value of integration
You’re invited to an exclusive, on-demand presentation “The value of integration” available now. Our panel of experts assembled from featured analyst firm, Gartner Inc. and SAP will examine new CRM requirements and offerings that bring an end to traditional integration pain points of IT and CRM professionals, showing that companies can be more effective and save significantly by selecting a natively integrated CRM system, where components are designed to work together right from the start.
Sponsor: SAP
Type: Video (16 minutes)
Your Domain is Your Business Identity – Protect It!
A reliable and accurate Domain Name System (DNS) is critical in today’s online environment. While organizations spend vast sums of money to make sure their data centers are always accessible by deploying redundant networks and ensuring high availability for their servers and storage, little attention is given to a company’s DNS because its importance is often overlooked. Moreover, a DNS problem is more than an IT problem; it quickly becomes a business problem. Watch this exclusive, on-demand presentation now.
Sponsor: Nominum
Type: Audio (25 minutes)
Key Strategies for Service Management Success in Today's Economic Environment
IT organizations can no longer afford to focus on technology and their internal organization, they now have to consider the quality of the services they provide and focus on the relationship with customer. Join industry experts from featured analyst firm, Gartner, Inc., and thought leaders from Numara Software, Inc., as they discuss key strategies and processes for attaining service management success in today's global, economic environment.
Sponsor: Numara Software, Inc.
Type: Video (23 minutes)
When it comes to content, "one size fits all", used to be the norm and web traffic was measured in "hits". No longer. Companies that are leading the way in 2009 and beyond are incorporating geotargeting to help them pinpoint where their web visitors are located and deliver locally relevant content. Further, IP geolocation has demonstrated significant business value in four primary areas - fraud prevention, marketing, compliance, and security. You're invited to an exclusive, on-demand Webcast presentation "Think Globally, Act Locally: Targeting New Customers with Geolocation" available now.
Sponsor: Quova, Inc.
Type: Audio (28 minutes)
Search Applications: The Future of Enterprise Search
Enterprise search is changing. It's about immediate usability. It's about bringing together diverse and changing data and content. It's about working at large-scale. And it's about allowing the business to maintain and modify the search user experience without having to rely on IT. Watch this new program and learn how to use search applications to improve daily decision-making, increase revenues, and cut costs in your organization.
Sponsor: Endeca Technologies, Inc.
Type: Video (11 minutes)