Sponsored By: CA
Ensuring Your Success: The Rising Importance of End-to-End Service
Assurance
Business success increasingly comes down to one word – service. Customers,
partners and users alike judge organizations on the quality of service they
receive. IT needs to provide the organization with a more holistic look at
the service process. That’s why more and more organizations are turning to
end-to-end service assurance solutions. In this program, leading experts
from Featured Analyst Firm, Gartner Inc.,CA Technologies and Barclays Bank look at what end-to-end service assurance entails, what implementing such a solution will mean for your organization, and how you determine the right solution for your organization.
Sponsor: CA
Type: Audio (62 minutes)
Opportunity Versus Risk: What is the Right Balance When Adopting Virtualization
For all the potential benefits virtualization offers, only 19% of the eligible workloads are being virtualized. Why? What challenges are holding virtualization back? What steps can you take to better manage and expand your virtual environment? And how do you best secure your virtual environment while not adding new risk to your physical security? Join Neil MacDonald, Vice President and Research Fellow at featured analyst firm, Gartner, Inc., as he looks at the opportunities and associated risks – both for security and service – in adopting virtualization. Then, Gijo Mathew, Vice President of Security Management at CA, reveals how effective management approaches can provide a catalyst to achieving IT’s business and strategic goals by effectively harnessing these pervasive technologies.
Type: Video (30 minutes)
Optimize your IT Costs with Automation - A Strategic Outlook
Profitable companies are turning to IT Automation to cut costs, streamline processes, and maintain, or better yet, improve their service levels.
But what is IT Automation? What benefits does it offer? What challenges does it present? And where do you turn to find the right IT automation solution for your needs? To find out the answers to these questions, join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from CA, as they discuss the business advantages that automation can generate.
Type: Video (46 minutes)
Transformation of Identity and Access Management: How DLP Changes the Game
Identity and access management solutions allow you to manage entitlement across your organization and protect access to crucial information. But what if you also had visibility that allowed you to analyze and understand how this information is being used or stored in your organization? How would that change the game for you? Would it enable you to handle the risks of data loss and misuse more accurately, economically and efficiently? Find out in this new program now.
Type: Video (24 minutes)
Application Performance Management: Optimizing the Economics of Web Transactions
Application Performance Management Success Rule #8 - Provide a unique view of the information to every stakeholder. Want to learn the other seven Application Performance Management rules of success? Then check out this new program and learn how to achieve true performance and availability management for your mission critical, revenue-generating applications.
Type: Video (34 minutes)
Lean IT: Innovations in Managing Service Quality
Interested in overcoming the challenges associated with managing transformational technologies such as virtualization and cloud computing? Want to hear expert recommendations on how to manage your complex IT environments? Then join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from CA as they show you how to solve your service assurance challenges with a very modern, very different approach that takes a top-down position to the service assurance problem.
Type: Video (24 minutes)